United States Postal Service

3.2
34 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 800 Montauk Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Montauk Hwy, Shirley, NY
11967, United States

Hours

Reviews

3.2
34 reviews
5 stars
17
4 stars
1
3 stars
2
2 stars
1
1 star
13
  • GG
    Gul Gondal
    Jan 5, 2026
    1.0
    Very poor customer service. I visited the USPS office in the 11967 area today to return a package. I waited in a very long line, but when my turn came, the staff was extremely rude and uncooperative. They did not listen properly and kept giving excuses instead of helping. No clear guidance was provided, and I was forced to leave without completing my return. This is not acceptable behavior. Staff needs proper customer service training.
  • CM
    chuck magana
    Dec 22, 2025
    5.0
    I came here To get fingerprints done , After a few tries and glitches I finally got A number which the machine would accept it was old and not working well but they never gave up until it worked.. All the staff were very busy (right before Christmas)but they always handled the line efficiently, and politely . The person who fingerprinted me "Gino" went above and beyond to try to get this machine to work for me it took so long I felt bad so I tried to leave money so they can buy coffee he refused to take it. I have a new found respect for the US post office And the people who work at this location especially I just wanted to say thank you.
  • JC
    Joe Cor
    Nov 22, 2022
    5.0
    Thanks for going out of your way, a little busy sometimes but the clerk guided me to complete with my passport application, thank you!
  • SG
    Sarah German
    May 23, 2021
    3.0
    No hay nadie que hable español o al menos a mi nunca me a tocado y e ido muchas veces y e tenido que llevar otra persona para que me traduzca
  • DB
    Donovan Brink
    Oct 24, 2016
    1.0
    every single time i purchase anything from anywhere on planet earth they mess my delivery up. it always says out for delivery and then comes 2-3 days later. ive lived here two years now and i mean literally every package i have ever ordered gets lost, mis-scanned, sent out for delivery and arrives days after it says it out for delivery, or just never shows up. worst post office ever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.