United States Postal Service

3.9
23 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 38 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 State St, Seneca Falls, NY
13148, United States

Hours

Reviews

3.9
23 reviews
5 stars
16
4 stars
0
3 stars
1
2 stars
0
1 star
6
  • JB
    Jay B.
    6 days ago
    5.0
    Dude, it's the Post Office! You know what to expect, right? Overworked and underpaid civil servants? ✅ That said, they are nice and helpful! The folks working here do a lot of different jobs and do them well.
  • MA
    Mark Allen
    Jul 10, 2025
    5.0
    Historic building
  • BB
    Brandon Brock
    Mar 31, 2023
    1.0
    It’s unfortunate that these …individuals are sworn by the constitution and when I state that it’s their duty under 28 US Code 1361, which I stated to their employee (I recorded and have a witness). He refused to help me or get information for me. It’s not his fault. The Postmaster helped his employee remain ignorant by not warning them and teaching them the laws and oaths they uphold. Which clearly states in their Oath, 39 US Code 1011. I demanded they act according to the law and constitution and they refused. That’s a violation.
  • NI
    Nicholas Iven
    Nov 25, 2015
    5.0
    Called customer service about receiving a package and he was terrific and answered all my questions.
  • AG
    Ami Ghazala
    Aug 31, 2013
    1.0
    The customer service at this post office stinks! The employees seem to hate working there and they seem to hate the public even more. After a few terrible encounters I will drive out of my way to mail a package. Stay away!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.