United States Postal Service

2.8
76 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 29 Jay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29 Jay St, Schenectady, NY
12305, United States

Hours

Reviews

2.8
76 reviews
5 stars
30
4 stars
6
3 stars
1
2 stars
0
1 star
39
  • SB
    Samantha Blackmon
    Dec 6, 2025
    1.0
    Mail Carrier’s actions were intentional and malicious when he/she decided to place two identical advertisement magazines in my mailbox after previously writing on another piece of mail REFUSED/RETURN TO SENDER with an arrow pointing to the returned address. Simply follow the instructions instead of being vindicated and petty. I do not want my mailbox to be inundated and overflowing with unnecessary mail that does not have my name on it. I filed a formal complaint by phone.
  • RC
    Roberta Chamberlin
    Dec 18, 2020
    4.0
    The downtown branch has one of the most lovely and ornate lobbies in which to wait. The clerks were cordial and did their best to accommodate me on my scheduled appointment after a 30" snowfall and shut down due to weather the day before.
  • HR
    Harley Redlin
    Sep 29, 2019
    5.0
    It’s a post office. Come here if you need to mail something important.
  • XX
    Xbeaumons
    Feb 6, 2019
    1.0
    This post office is the absolute worst. Didn't deliver my package to my front door. Placed it elsewhere and claimed it was delivered. Courier couldn't even find my package where they supposedly placed it!! They're not even trying to do anything about my lost package besides contacting the seller.
  • HL
    Hope Lancey
    Aug 16, 2018
    1.0
    Mail man don't even pick up out going mail an I'm on the phone now waiting for someone to pick up you have to wait an hour on the phone for customer service this is rediculous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.