United States Postal Service

Reviews

• DS

  Daniel Santangelo

  Jan 5, 2026
  1.0
  Closed 5 min early unprofessional
• AA

  Andy

  Oct 21, 2025
  1.0
  ⭐️⭐️ As a long-time Lake Ronkonkoma local, I truly wish I could say better things about our post office, but the experience here has been disappointing for years. I’ve lived in this area for a long time, and this post office has been a consistent stop for mailing packages, picking up deliveries, and handling everyday errands. Unfortunately, what should be a quick, routine visit often turns into a frustrating ordeal. The biggest issue isn’t the facility itself — it’s the attitude and demeanor of the staff. It seems like the same group of employees has been here for years, and over time, they’ve grown increasingly disgruntled, impatient, and unapproachable. Simple questions are often met with sighs, sarcasm, or eye rolls. If you’re unsure about a form or postage, you feel like an inconvenience for asking. I’ve seen other customers — especially seniors or parents with kids — treated with unnecessary rudeness for taking a few extra seconds at the counter. There’s no warmth, no sense of community, and no sign of genuine customer service. The irony is that the people of Lake Ronkonkoma are kind, down-to-earth, and supportive — so it’s disappointing that the local post office doesn’t reflect that same neighborly spirit. It feels like the staff has been in a rut for too long, and the frustration shows. Even when the line is short, the process feels tense and uncomfortable. It’s a shame, because this location could easily be a great example of small-town service. The building is accessible, parking is convenient, and the community depends on it. With the right leadership and a focus on customer care, this post office could turn things around and become something residents are proud of. For now, I often drive to other nearby USPS locations where the staff are friendlier and the experience is far less stressful. I hope management takes notice — this town deserves a post office that matches the pride, friendliness, and character of Lake Ronkonkoma itself.
• FZ

  Falcon Z

  Aug 28, 2023
  1.0
  Worst staff ever! The employee actually discriminated me with another man when I tried to hand my label to her! Please try not to go there if you are Asian!
• TK

  Tina Kingsepp

  Aug 5, 2020
  1.0
  This is my first time stopping into the post office and probably the last. The front desk women have been so rude to almost everyone they have helped. I’m not sure how they passed any sorts of evaluations for customer service, but I think someone should take another look at their attitudes. I wouldn’t want them representing my business.
• NS

  nodari samsonia

  Jun 24, 2016
  1.0
  loose my packages all the time, i think the mailman is too lazy or they just steal... paying taxes for these bums

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