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Visit your local Post Office™ at 200 Hawkins Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
⭐️⭐️ As a long-time Lake Ronkonkoma local, I truly wish I could say better things about our post office, but the experience here has been disappointing for years.
I’ve lived in this area for a long time, and this post office has been a consistent stop for mailing packages, picking up deliveries, and handling everyday errands. Unfortunately, what should be a quick, routine visit often turns into a frustrating ordeal. The biggest issue isn’t the facility itself — it’s the attitude and demeanor of the staff. It seems like the same group of employees has been here for years, and over time, they’ve grown increasingly disgruntled, impatient, and unapproachable.
Simple questions are often met with sighs, sarcasm, or eye rolls. If you’re unsure about a form or postage, you feel like an inconvenience for asking. I’ve seen other customers — especially seniors or parents with kids — treated with unnecessary rudeness for taking a few extra seconds at the counter. There’s no warmth, no sense of community, and no sign of genuine customer service.
The irony is that the people of Lake Ronkonkoma are kind, down-to-earth, and supportive — so it’s disappointing that the local post office doesn’t reflect that same neighborly spirit. It feels like the staff has been in a rut for too long, and the frustration shows. Even when the line is short, the process feels tense and uncomfortable.
It’s a shame, because this location could easily be a great example of small-town service. The building is accessible, parking is convenient, and the community depends on it. With the right leadership and a focus on customer care, this post office could turn things around and become something residents are proud of.
For now, I often drive to other nearby USPS locations where the staff are friendlier and the experience is far less stressful. I hope management takes notice — this town deserves a post office that matches the pride, friendliness, and character of Lake Ronkonkoma itself.
ZZ
zhenzhen
Aug 15, 2025
1.0
RUDE attitude. Unprofessional. Very disappointed by the service at this location. Two staff members were extremely rude, dismissive and unprofessional. They responded, ‘We don’t know, you have to figure it out yourself.’
Disrespectful and believe their behavior crossed into racial bias.
MB
Mary Barey
Aug 9, 2025
1.0
Guy that handles passports was extremely rude and dismissive. Very friendly with the first people he was speaking to, but then couldn't even look me in the eyes and told me he's too busy to see me. Won't be going here next time for my passport.
HG
Hiran Garcia
Jul 19, 2025
1.0
Absolutely trash post office that needs new employees,made a complaint almost 2 weeks ago about a missing package surprise nothing came from it and they keep saying it was delivered,I have camera footage of the guy only dropping off 1 of 2 packages,now all my mail and packages are being mishipped to another post office adding an extra 4-5 days for delivery.they lied and said its because the package comes in a container but couldn't give a reason why actual mail is being redirected and mis shipped,I will be escalating this as high as I can until something is done about all this.
PG
PJ G
Jul 16, 2025
1.0
Came to send out a Priority Mail package with the self service kiosk but there were no boxes. Every single shelf is empty. Great job!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 200 Hawkins Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Does this USPS location accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to make an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 200 Hawkins Ave?
Monday through Friday, 9:00 AM to 5:00 PM, Saturday 9:00 AM to 1:00 PM, and closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can reserve and search for PO Boxes online securely at the USPS website, then complete your setup in person at this location.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it may vary. Contact this Post Office for their specific access hours.
Where can I find nearby places of interest around this USPS location?
Nearby places include The Ronkonkoma Hub community center, Kool Toys & Games toy store, and Customizable Professional Development elementary school, offering shopping, community activities, and educational opportunities.
How can nearby Hawkins Avenue help me when visiting the USPS?
Hawkins Avenue is a local landmark and transportation route near the Post Office, making it easier to find and access the location by various transport options.
Are there any useful community services near this Post Office?
Yes, Sachem Community Youth Services provides local youth support and social services nearby, while The Ronkonkoma Hub offers community events and news.
Are there any convenient places to visit before or after mailing packages at the Post Office?
You can visit Kool Toys & Games for gift shopping or check out real estate agents nearby like Deborah Delardi Real Estate if considering local housing options.