United States Postal Service

3.3
71 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 110 E Garden St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
110 E Garden St, Rome, NY
13440, United States

Hours

Reviews

3.3
71 reviews
5 stars
32
4 stars
7
3 stars
4
2 stars
3
1 star
25
  • DW
    DK Wetstaff
    Nov 5, 2025
    1.0
    One clerk in a big city And the clerk is sitting at desk tracking a package , this is ridiculous. Can go to Oriskany 2 clerks, Marcy 2 clerks , pathetic dump in Rome
  • AM
    Angel Mason
    Oct 27, 2025
    1.0
    No one ever answers the phone it rings than after 5 mins of ringing it goes too the busy sound haven’t been receiving my mail at all can’t contact them and by the time I off work too go they are closed where’s my mail?
  • DW
    Dave Walker
    Jul 12, 2025
    1.0
    Having problem with mail coming to my house says it been delivered and it never is . The people at the post office said we'll it was delivered SMFH...NO CLUE ....
  • GG
    Gianna
    Apr 20, 2024
    2.0
    I’m so very upset I never do this type of thing but usually our packages come around 9-10 am and it’s 1 pm and they still aren’t here, I needed the package and now I’m gonna have to leave my house without cause I have plans:( cannot rely on them they can’t even answer the phone
  • RG
    Renee Grow
    Nov 9, 2023
    3.0
    I am always getting some guys mail. I have told them on many occasions that he no long lives at my address. He was the previous renter and I am still getting his mail after a year. What's up with that?? I am the only one who lives here!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.