United States Postal Service

2.0
63 reviews

About

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Visit your local Post Office™ at 11325 Beach Channel Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11325 Beach Channel Dr, Rockaway Park, NY
11694, United States

Hours

Reviews

2.0
63 reviews
5 stars
11
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1 star
43
  • MF
    M F
    Aug 22, 2025
    1.0
    The HUGE inanimate “ worker” who is using occupying the seat on the far left is totally useless. Puts cardboard over his window and eats Doritos , while the nice lady Gloria handles the line with professionalism and courtesy. Is there any accountability in the USPS?
  • CC
    Cyphie Cyph
    Aug 19, 2025
    2.0
    The young lady there is friendly but the person that sits at the other window has straight rbf doesn't respond when salutations are given just sits there like dead wood...does not give warmth when visiting this is why I dont really go to this post office....smfh You attract more with honey ...just a suggestion.
  • NO
    Nicole Oliver
    May 29, 2025
    1.0
    Absolute incompetence all around. My building CONSTANTLY receives mail for other buildings on my block. They do not stick mail in actual mailboxes, I have seen them just walk in, and toss a pile of mail for a 60 unit building in the lobby and walk out. 9/10 times when a vendor chooses to use USPS as their servicer, there are issues receiving the package. Like now, where my boyfriend was home yesterday, and they claim that my package was undeliverable because they "did not have access". The doorbell was never rang, and we received mail in our mailbox that day. Now today, I checked my mailbox twice. First time, still empty from collecting my mail from yesterday. Second time, I saw packages from USPS for other tenants in the building, but then I had a small orange notice, dated yesterday's date saying my package was undeliverable.. I attempted to set up a scheduled delivery, there was no option. I tried to call this actual office location, and the phone rang for 10 minutes before someone picked the phone up and hung it up. Called again, after 15 minutes of just straight ringing, I had to give in. I do not understand, when I lived a few blocks over and had a different office servicing my building there was NEVER a problem. I do not understand why this location cannot do a single thing that they are contracted to do correctly. It should not be this difficult to try to receive mail, or to get in contact with someone from the office.
  • JS
    Jewel Styles
    Mar 20, 2019
    1.0
    Calling to get info on mail and packages not delivered and apparently Tamika is too bothered to help.What terrible customer service.Another reason this service will be a thing of the past.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.