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Brand Certified

United States Postal Service

2.8
(91 reviews)

Business Details

300 Waring Rd, Rochester, NY
14609, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 Waring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Waring Rd, Rochester, NY
14609, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.8
91 reviews
5 stars
36
4 stars
4
3 stars
3
2 stars
3
1 star
45
  • LR
    Larrice Richardson
    5 days ago
    1.0
    Management sucks
  • AC
    Angus Cairns
    6 days ago
    1.0
    I’ve used this post office multiple times and, unfortunately, my experiences have been inconsistent. In the past, I’ve run into issues with basic supplies not being available when needed, which makes simple transactions more difficult than they should be. On top of that, some staff interactions have felt impersonal and unhelpful, almost scripted rather than genuinely customer-focused. Today was especially frustrating. I attempted to call several times throughout the day and was unable to reach anyone, as the phone just rang without being answered. For a service that many people rely on for time-sensitive items, that lack of communication is disappointing. I understand that post offices can get busy, but better availability of supplies, improved customer service, and simply answering the phone would go a long way toward improving the overall experience.
  • SG
    Shannon Griffin
    Apr 4, 2026
    1.0
    The worst ever! They have horrible attitudes and customer service.
  • AS
    Aaron Smith
    Feb 23, 2026
    1.0
    Showed up this morning to a small line of people. The one girl comes out and says "oh, we got a line!!", laughs, and then goes in the back. The guy (only person working the counter) then proceeds to talk to the janitor about roofing jobs while we are all waiting. I left and will not be back. Absolutely pathetic service.
  • BB
    baaab
    Feb 20, 2026
    1.0
    Dropped time sensitive package in drop box and it wasn't even scanned in until 4 days later.... Missed the timeline.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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