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United States Postal Service

2.5
(104 reviews)

Business Details

3245 Latta Rd, Rochester, NY
14612, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3245 Latta Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3245 Latta Rd, Rochester, NY
14612, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.5
104 reviews
5 stars
32
4 stars
5
3 stars
3
2 stars
4
1 star
60
  • KS
    Kelly Simmons
    3 days ago
    5.0
    Went with my daughter to get her passport. Ashley helped her out. Ashley was so helpful, kind, and friendly.
  • LG
    Lil G
    4 days ago
    1.0
    Worse location to ship from or conduct research on a lost package. Everyone here frustrated and rude. Refrain from using them if you can
  • EW
    Erika Wolfe
    Dec 19, 2025
    1.0
    For four days now I've have watched my package go out for delivery, and every time it hits the delivery window, that window changes to later until it can't be any later and I get a bs excuse about weather or no reason at all. Almost an entire business week failing at delivering 1 package..every day. I wish businesses would stop using usps.
  • RS
    Rich Settembre
    Dec 15, 2025
    5.0
    They do as good as job as anyone dealing with customers who are sometimes impatient and rude.
  • JR
    Jazmin R
    Nov 3, 2025
    5.0
    Great service! Quick and Michelle was very helpful! Love that they’re open late til 6pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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