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The UPS Store

3.9
(133 reviews)

Business Details

2604 Elmwood Ave, Rochester, NY
14618, United States
(585) 244-7380
https://locations.theupsstore.com/ny/rochester/2604-elmwood-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0165 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Brighton 12 Corners. Corner Of Elmwood & Winton Rd.

Details

  • DeliveryNot available

Location

The UPS Store
2604 Elmwood Ave, Rochester, NY
14618, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.9
133 reviews
5 stars
86
4 stars
9
3 stars
1
2 stars
7
1 star
30
  • MM
    Martin Murphy
    1 day ago
    1.0
    Apparently it's $3 to print a shipping label for an Amazon return when you come here. It's free of you make them come and pick it up at your house... I would have loved to save them a trip but I'm not paying for the privilege to do what UPS used to do as part is doing business.
  • JW
    Jeff Wyatt
    2 days ago
    5.0
    Friendly staff. Easy to find alternative to the closed Webster UPS.
  • CS
    christina schilling
    Apr 3, 2026
    5.0
    Easy to drop off package. Efficient minimum wait
  • SG
    Sarah Goldspurg
    Jan 28, 2026
    1.0
    I’ve been coming to this store for so many needs over 5 years, last year they hired an amazing girl Ivory. She was FIRED. I have witnessed this poor young lady work alone in chaotic situations, she was an exceptionally hard worker. I was so sad to go in the store and not get remotely the same service or even dare I say compassion. The new people simply do not add up to what she brought to this location, I went over to fedex after my last interaction with the employees just careless and rude. Please I would love to help her with employment that would value a worker like her!
  • TM
    Thomas Miller
    Jan 20, 2026
    1.0
    I paid UPS to deliver a package to this store as a UPS Access Point. The store was unable to accept the delivery, which cost me a week of delay getting my package, three calls to UPS customer service, and additional money to have the package delivered to an alternate Access Point. Will not use this store again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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