The UPS Store

Reviews

• TP

  Teresa Plumeri

  Mar 28, 2026
  5.0
  I was greeted by a very nice woman and she was also very carful and knowledgeable of what I needed shipped. Very pleasant to work with. I believe her name was Rosa. You don’t get good service anymore so she made my experience nice!
• JG

  Jhanay Greene

  Mar 7, 2026
  1.0
  I had a very uncomfortable experience at this location. I walked in simply to return a package and was the only customer in the store. Instead of being greeted professionally, the employee assisting me had a very hostile attitude. She was rolling her eyes, scrunching up her face, and mean-mugging me as if we had some kind of issue when I had just walked in. I was polite and simply said I wanted to return a package, so the reaction I received was very unprofessional and unnecessary. Customer service should involve basic courtesy, especially when a customer has done nothing to warrant that kind of attitude. If this is the type of customer service people receive here, it definitely discourages customers from wanting to return to this location. I hope management addresses this because interactions like that make customers feel unwelcome and uncomfortable.
• SG

  Susan Gottfried

  Feb 12, 2026
  5.0
  Customer satisfaction and gift card
• YG

  yavuz selim gul

  Nov 15, 2025
  5.0
  Ms Rosa was very kind and professional and helpful... Thank you
• SC

  Shauna Caratozzolo

  Oct 28, 2025
  5.0
  The staff are always so quick and helpful. The manager Andrea does a great job and since they moved locations they seem quicker than ever. Amazon returns are a breeze here. Thank you!

Frequently Asked Questions About The UPS Store