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The UPS Store

3.7
(140 reviews)

Business Details

2117 Buffalo Rd, Rochester, NY
14624, United States
(585) 247-7840
https://locations.theupsstore.com/ny/rochester/2117-buffalo-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0363 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westmar Plaza @ Corner Of Buffalo & Pixley Across Frm Tops Market.

Details

  • DeliveryNot available

Location

The UPS Store
2117 Buffalo Rd, Rochester, NY
14624, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.7
140 reviews
5 stars
88
4 stars
6
3 stars
2
2 stars
7
1 star
37
  • JG
    Jeff Guldenschuh
    5 days ago
    5.0
    Staff was very helpful and I was in and out right away.
  • SD
    Sharon Davis
    Apr 2, 2026
    5.0
    Friendly people, ready to help and answer questions
  • TM
    Tizz ME
    Feb 6, 2026
    1.0
    It seems every single time I go in this store, the employees are rude, impolite, and semi abusive. If they don’t like their jobs, they should find something maybe at McDonald’s. I can’t stand going in there. What is wrong with you people?
  • NC
    Niko Coric
    Feb 2, 2026
    1.0
    Shipped a package from Charlotte to Gates (my Christmas presents for my mom). The tracking shows that it was sent to Buffalo came back to Henrietta (not even the right neighborhood), and then The Man on the phone wants to lie to me and tell me that for whatever reason the delivery driver couldn’t deliver it (citing snow and other bs circumstance) when I can see it went to Buffalo because of clear negligence on their part. Then wants to act like the “chosen ups pick up location” is the normal procedure when I can see it wasn’t even attempted!!! Now they want my mother to come drive to pick up the pack. On top of that here’s the kicker: “ups store and ups are not the same company so we can’t help you.” Lol no wonder the country is in the shitter
  • BA
    Brendan Appleby
    Jan 30, 2026
    1.0
    Never use this store for any of your delivery needs. They lie to your face about your package, charge you for services they do not follow through on, and then refuse to actually assist you when you realize they have lied to you for 3 weeks about a package being delivered. 0/10 Manager was useless, ups claims is useless, customer service was non existent.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Rochester offer?

The UPS Store #0363 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified April 05, 2026Yext Knowledge Graph
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