United States Postal Service

2.3
94 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 216 Cumberland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
216 Cumberland St, Rochester, NY
14603, United States

Hours

Reviews

2.3
94 reviews
5 stars
25
4 stars
3
3 stars
4
2 stars
4
1 star
58
  • WG
    We all got places to go
    4 days ago
    5.0
    I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.
  • MV
    Maddie Vee
    Jan 3, 2026
    5.0
    Efficient and polite service
  • CS
    Chaviva Shonek
    Oct 30, 2025
    5.0
    Very fancy capital style building. Nice Service. They do QR codes.
  • EF
    Emily Fast
    Sep 8, 2025
    1.0
    The lady at the desk black hair has an attitude problem definitely a little snappy other then that mail service is great she just needs to work on that….i don’t let people ruin my day but I can imagine if she talks to somebody else like that what could happen
  • KH
    Kevorn Haywood
    Aug 21, 2025
    1.0
    So nasty & rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.