Brand Certified
United States Postal Service
2.3(96 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
216 Cumberland St, Rochester, NY
14603, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 216 Cumberland St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
96 reviews
5 stars
26
4 stars
3
3 stars
4
2 stars
4
1 star
59
- JAJoanna AbaraohaJan 20, 20261.0This post office is horrible. For the past several months my packages have been intermittently delivered. They will be marked as delivered and not in my mailbox. One of the mail carriers is stealing my stuff. I have lived in the same building for several years and there has never been an issue with tenants stealing my stuff. I have gone to the post office several times and each time I am told there is nothing they can do. This is absolutely unacceptable. I dont even know what to do at this point. The companies I bought the products for wont give me a refund because the things say delivered from their end. This is just so frustrating. Why steal my stuff? I work just the same as everyone. I dont have money to spare. And no one helps. And theyre rude on top of that. It just makes me hate everything and everyone.
- WGWe all got places to goJan 8, 20265.0I just wanted to say I love this post office. My mailman comes out of that station and he is the best. ED is his name and he is a hard worker, the only negative thing I have to say about him is he smells like a walking sbarro pizza. He is pleasant to deal with and always on time. He needs a big raise. We love you ED…. Your customers at 321 lake ave.
- MVMaddie VeeJan 3, 20265.0Efficient and polite service
- CSChaviva ShonekOct 30, 20255.0Very fancy capital style building. Nice Service. They do QR codes.
- EFEmily FastSep 8, 20251.0The lady at the desk black hair has an attitude problem definitely a little snappy other then that mail service is great she just needs to work on that….i don’t let people ruin my day but I can imagine if she talks to somebody else like that what could happen
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 216 Cumberland St?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment. Please complete and print your application form before applying.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours for this Post Office?
Monday through Friday, it's open from 8:30 AM to 5:00 PM; Saturday from 9:00 AM to 12:00 PM; the Post Office is closed on Sundays.
How can I rent a PO Box at this location?
You can search, reserve, and apply for a PO Box online at the USPS website or in person with two valid IDs and a completed application.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact access times.
What nearby public transportation options can help me get to the United States Postal Service on Cumberland St?
Nearby, the Downtown Station and Greyhound Station provide bus services that can help you access the Post Office conveniently.
What local dining options are near the Post Office at 216 Cumberland St?
You can enjoy meals at nearby restaurants such as Munchies Roc City Empanadas, a Latin American and Spanish cuisine spot conveniently located close by.
Are there any arts or entertainment venues near this Post Office that I can visit?
Yes, Rochester Dance Theatre and Miracles Dance Center are nearby venues offering performing arts experiences you might want to check out before or after your visit.
How might I access postal services if I am visiting the nearby Downtown Station?
Since Downtown Station is close by, you can easily walk or take a short ride to the Post Office on Cumberland St for mailing or shipping needs during business hours.
Brand Certified Facts from United States Postal Service
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