United States Postal Service

3.7
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2833 W Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2833 W Ridge Rd, Rochester, NY
14626, United States

Hours

Reviews

3.7
37 reviews
5 stars
24
4 stars
0
3 stars
2
2 stars
0
1 star
11
  • LG
    Lil G
    Dec 10, 2025
    1.0
    Self Service machine stops up while printing labels every single time it prints multiple labels this machine continues to have errors and i can’t recover the labels because the item marks as shipped amd QR code dissappears!! Remove the machine instead of patching the issue it’s costing you and me money!!
  • SS
    S
    Sep 23, 2025
    5.0
    Fast in & out. Great customer service.
  • SB
    Susan Breisch
    Sep 16, 2025
    5.0
    Employees are friendly and helpful. Really miss the pull up drop off box. But totally understand why.
  • KM
    Kay Marie
    Aug 30, 2025
    5.0
    I just wanted to give credit where it is due to Joey. Every time I have been to this location, he has been the one to help me. He is kind, knowledgeable and quick with my transactions. However, today was different… He was interested in something I was returning and from there just stemmed a genuinely kindhearted conversation with laughter. It definitely brighteneded my morning. Thank you Joey, keep being you! :)
  • IS
    Ivelisse Santiago
    Jul 17, 2025
    5.0
    Special shout out to Joey & especially Julie for helping me and my boyfriend through the passport process. We had an issue with the online scheduling and they were able to squeeze us in. Thank you for your kindness & patiences in guiding us through the process! Your help was 100% appreciated.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.