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Visit your local Post Office™ at 1614 Penfield Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This location is horrible. There is zero sense of urgency with any of the employees here. There can be 10 people in line and they want to ask every person that comes up to the desk about their vacation and their favorite foods and their favorite colors and how they're feeling today and how they felt yesterday meanwhile the line snakes out the door. In addition the employees use their cell phones while working and it slows them down significantly.
AT
Amanda Transcend
Jan 29, 2025
5.0
There is a USPS worker here, her name is Jaqlyne and I must say that she is the biggest ball of sunshine, and extremely knowledgeable, and overall helpful. I will never go to the post office in east rochester again, after experiencing her customer service. Thank you, "ma'am". 😉
TK
Tim Kendrick
Aug 26, 2019
1.0
I went to pick up a package and one woman looked around for 10 minutes before saying they didn't have it. My fiance called after I left and a different woman found it in two seconds. Very disorganized and not the first time they've misplaced our mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service located at 1614 Penfield Rd?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can usually take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select times.
What are the operating hours of the United States Postal Service at 1614 Penfield Rd?
Monday through Friday, it is open from 8:30 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The Post Office is closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office.
Are PO Boxes at this location accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so check with your local Post Office.
Which nearby stores can I visit for a meal or a snack around this Post Office?
Nearby restaurants include Subway for sandwiches, Panera Bread for café and sandwiches, All Star Pizza Penfield for pizza, and In n Out Deli-Guidas Pizza for deli and bakery items.
What nearby fitness or activity centers can I visit close to this Post Office?
You can visit Martial Arts America, Penfield Sport & Fitness, Athletic Apex Health Clubs, or Jody B's Studio of Dance for various fitness and activity options nearby.
Are there nearby services for money transfer around this Post Office?
Yes, Western Union is nearby for money transfer services, and the Post Office itself offers money orders as well.
Which nearby shops offer flowers or gifts near the Post Office?
The Flower Shop formerly known as Penfield Flower Shop Inc. and Penfield Flower Shop both offer flowers and gift options close to the Post Office location.