Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1485 Howard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
183 reviews
5 stars
44
4 stars
12
3 stars
7
2 stars
3
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Operational Issues
Customers reported frequent problems with package drop-off facilities being out of order and inconsistent hours of operation.
Delivery Problems
Many customers experienced issues with lost or misdelivered packages, contributing to frustration and dissatisfaction.
Staffing Concerns
Several reviews noted understaffing during busy hours, resulting in long wait times and inadequate service.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members, indicating inconsistency in service quality.
- RBRichard BurchOct 27, 20251.0It is 6:35 and still no mail. Why is it that our mail comes so late? This is not occasionally but mail usually comes at 6:00 or so every night.
- JCJR CitrinoSep 29, 20251.0Very bad customer service is correct. I have experienced what Nick has mentioned in his review first hand and on many occasions. Gates location on Howard Rd this is regarding. Not the other locations. Winton has the very best service. "Reposting Nick's review: The guy that wears his mask is rude and a smart ass. The other lady is also rude and speaks to everyone in a mean tone. They love making people feel like dumbasses. Like just take my package and ship it , if you hate your job just quit. If I could give this place 0 stars I would. Absolute garbage customer service."
- BHBrian HartmanSep 4, 20251.0They close all the packaging and products 30 min before close and decided to lock up the doors 5 min before close.
- BBBrian BlankenshipSep 2, 20251.0The parcel drop next to the self serv kiosk is once again broken...
- SVSummerTime VybzSep 2, 20251.0I'm so sick of my packages getting stolen from your workers! It's been almost a month and still no tracking updates! Ridiculous that our items can be stolen whenever they feel like taking our stuff and just stop the tracking!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service at 1485 Howard Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 1485 Howard Rd?
Monday through Friday, the Post Office is open from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online securely, then complete your setup in person with valid ID.
Is 24/7 lobby access available for PO Boxes here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What nearby places can customers visit before or after their visit to the Post Office?
Customers can visit Panera Bread for coffee and food, Westgate Park for outdoor activities, or Livie’s Jamaican Restaurant for a meal nearby.
Are there any nearby services that complement the Post Office visit?
Yes, nearby services include Biznetix for marketing, Westline Creative for printing, and Western Union for money transfer services.
How can nearby transportation or location landmarks help customers find this Post Office?
The presence of another US Post Office and USPS Collection Point nearby helps confirm location; customers can also use landmarks like Westgate Park and Panera Bread for directions.
What is the cost for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.