United States Postal Service

3.2
71 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1900 S Clinton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900 S Clinton Ave, Rochester, NY
14618, United States

Hours

Reviews

3.2
71 reviews
5 stars
34
4 stars
5
3 stars
1
2 stars
3
1 star
28
  • FC
    FlwrCty Cards
    2 days ago
    1.0
    Never open on time and they like to close early. Arrived there 10 minutes to close on Saturday and found the door locked. Went in as someone left and was told I would not be helped (even though this government employee was still on the clock). Usually don't leave reviews because I always expect a bad experience from these people but this one rubbed me the wrong way. Can't even stay open long enough to do your job...
  • AT
    Alexei And Serina Tetenov
    Dec 18, 2025
    1.0
    This post office NEVER opens on time!!! I SAT in my car for over a half hour waiting for them to open the sore!!
  • DO
    Daniel O'Brien
    Dec 8, 2025
    1.0
    Extremely long wait. Part of it is the system in place and part of it is the lack of sense of urgency from the attendants. Speed it up please. They need 3 attendants, not just 2.
  • KE
    Kenes Eze
    Dec 6, 2025
    5.0
    Great location, easy parking, rarely crowded
  • TC
    Tony Cho
    Dec 1, 2025
    1.0
    Monday morning after Thanksgiving weekend, ONE person working here and the line’s getting longer and longer. Have been waiting for 20 min and there still 4 people ahead of me. Unbelievable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.