Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1335 Jefferson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
229 reviews
5 stars
65
4 stars
16
3 stars
6
2 stars
10
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers report friendly and helpful service, while others describe rudeness and lack of assistance.
Delivery Issues
Numerous complaints about delayed packages and poor tracking updates, with some packages reportedly sitting for days without movement.
Efficiency
While some customers praise the speed and efficiency of service, others report long wait times and slow processing.
Communication Problems
Many customers express frustration with the inability to reach customer service via phone and issues with incorrect information on operating hours.
Overall Experience
Mixed reviews overall; some customers have positive experiences while others report significant dissatisfaction with service quality.
- BGBraylee GrahamNov 6, 20251.0Every time I send a package from Canton, NY if it goes to Rochester first ...it's lost, what the hell are ya'll doing with these packages...if it goes to Syracuse it's here the next day...it took me almost a month to get my last package from Rochester, just kept setting their, the main office had to track it down at Rochester and put a new label on it, you all are useless up their...
- JSJacquie ShortinoOct 20, 20252.0Some of the clerks are nice. One woman is so rude. There’s no need to be rude when people that don’t come here daily don’t know the protocol. Sheesh.
- MYMehmet YalcinOct 6, 20251.0They made me wait 2 hours for two pallets 😤
- CKChaz KOct 3, 20251.0Incapable of printing a simple label for a package.
- EMEva McDanielSep 9, 20251.0Wish I could leave 0 stars!!!! Never can get through to a live agent. Paid for priority mail and package never left the post office! Tracking says for me to pick it up, when I was told it would be delivered by now. Had to go all the way back to post office to handle this. Very poor service!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1335 Jefferson Rd?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Do I need an appointment to apply for a passport at this Post Office?
Most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
Does the USPS at 1335 Jefferson Rd provide passport photo services?
Yes, but you need to make an appointment using the online scheduler for passport and photo services.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at the USPS is $15.
Can I reserve a PO Box online at this location?
Yes, you can search and reserve available PO Boxes online, then complete the setup in person at your local Post Office.
Are the PO Boxes accessible after hours at the United States Postal Service on Jefferson Rd?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What are the operating hours for the USPS at 1335 Jefferson Rd?
Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 8:00 AM to 2:00 PM, and closed on Sundays.
What nearby places can help me find the United States Postal Service at 1335 Jefferson Rd?
Nearby is the Family First Federal Credit Union and the Rochester Lifestyle Medicine Institute, which can be landmarks when visiting the Post Office.
Are there nearby services I can visit before or after the Post Office?
Yes, you might check out Dunkin' for coffee or Bill Gray's Henrietta for dining, both located near the Post Office.
What transportation or rental options are nearby to help me get to the USPS location?
Avis Car Rental and Budget Car Rental are nearby, offering vehicle rental services to facilitate your visit to the Post Office.