Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 425 E Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
127 reviews
5 stars
41
4 stars
9
3 stars
8
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.
Delivery Issues
Numerous reviews highlighted problems with mail delivery, including lost packages, delayed deliveries, and inconsistent service.
Long Wait Times
Customers frequently mentioned long lines and slow service, often exacerbated by insufficient staffing.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall sentiment regarding staff was negative.
Accessibility Concerns
Several reviews noted issues with parking and the layout of the post office, making access difficult for customers.
- JVJenna Villani6 days ago2.0Jesus, do they hate their job?! So miserable and rude.
- PSPete SpakerDec 12, 20255.0Teller was great
- JNJames NorthropOct 30, 20253.0Need to work on delivery times .. when it say 2-3 day and pay for it...it should be 2-3 days ...not 6-7... Days.
- LRLow RealOct 21, 20251.0Right by me and it Closes at 5 i get off at 5pm like most working ppl. Dropbox always full or self service machines freezes or gets stopped up eitg labels. Locate literally missing 500 packages i drive to Henrietta monthly really losing money
- ACAthena CarrionSep 29, 20251.0HORIBLE HORIBLE experience I went to get a money order of 1250 .00 for my rent I swiped e card and paid the clerk left the money order in the drawer she could not get them out she turned down the whole system in order to get the money order when system came back up they took my money and told me the transaction did not go through but it came out of my account long story short I don’t have my money and don’t have the money order they told me there is nothing they can do and the hold time when the clerk was haveing this problem the post master was with her standing next to her never tried to help her his name is Tim now I don’t know were my money is at and nobody can do anything 😡and on top of all of that I lost 1hour of work no sorry no reconpensation no nothing
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Rochester?
The United States Postal Service is located at 425 E Ridge Rd, Rochester, NY 14621.
What services can I find at the USPS on 425 E Ridge Rd?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this USPS location.
What are the operating hours for the USPS on E Ridge Rd?
The Post Office is open Monday through Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
An appointment is generally required for passport services, and you should schedule it using the USPS online scheduler. Limited walk-in hours may be available at select locations.
How much does it cost to have a passport photo taken at the USPS?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at the USPS on E Ridge Rd?
Yes, you can reserve a PO Box online and complete your setup at this location. Pricing varies by location, so it's best to check availability and costs online.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with the local Post Office for exact times.
What are some nearby places to the United States Postal Service on E Ridge Rd that customers might find useful?
Nearby places include other post offices like Post Office-Irondequoit and US Post Office, shipping options like UPS Access Point location, as well as automotive dealers like Auction Used Cars and Ridge AutoMart.
How can nearby places like UPS Access Point location complement my visit to the USPS on E Ridge Rd?
If USPS services are limited or you prefer alternative options, the UPS Access Point location nearby offers additional courier and shipping services for your convenience.
Are there any nearby healthcare facilities around the USPS on E Ridge Rd?
Yes, nearby healthcare facilities include Rochester Regional Health, White Pines Medical Group, and RRH Center for Kidney Disease & Hypertension, providing medical services close to the Post Office.