United States Postal Service

2.9
38 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 525 Thurston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Thurston Rd, Rochester, NY
14619, United States

Hours

Reviews

2.9
38 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
0
1 star
19
  • DS
    Dara Stern
    Aug 4, 2025
    3.0
    They are very friendly, but the hours here are odd. Why does it open so late and close for over an hour mid day. This neighborhood seems to always have reduced services. It is a shame.
  • KD
    Kel DeShong
    Apr 29, 2025
    1.0
    They change their hours to suit them. Don't expect them to be back from lunch right at 2pm.
  • LR
    Leo Rader
    May 9, 2024
    5.0
    Nice lady, I was filling out a label in the outer lobby and she popped out to say she was about to go to lunch but would wait if I was almost ready. Good vibes
  • LG
    Leslie Green
    Mar 10, 2018
    4.0
    I've been there a few times and each time the representative was very efficient and kind. I've lived in the area for over 10 years and always used the post office downtown when this post office is only a couple blocks away but I never heard good things about it.
  • SS
    stetson623
    Jun 30, 2014
    1.0
    extremely rude to customers, always have music playing, most of which is vulgar. Dont go here expecting anything excepted to be treated like dirt

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.