United States Postal Service

2.9
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 525 Thurston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
525 Thurston Rd, Rochester, NY
14619, United States

Hours

Reviews

2.9
38 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
0
1 star
19
  • DS
    Dara Stern
    Aug 4, 2025
    3.0
    They are very friendly, but the hours here are odd. Why does it open so late and close for over an hour mid day. This neighborhood seems to always have reduced services. It is a shame.
  • CG
    Cyrus Gill
    Oct 4, 2023
    1.0
    WHY DOES IT OPEN SO LATE IN THE DAY THE ONLY COMPLAINT I HAVE 8:30 A.M. LIKE MOST OTHERS.
  • NC
    Nick Cordileone
    Jan 3, 2020
    5.0
    Sydney was the most professional mail handler I have ever had the pleasure to deal with. Expert service.
  • JD
    Jocelyn Drumgoole
    Jan 17, 2017
    1.0
    Been trying to call them for 2hrs

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.