Brand Certified
The UPS Store
4.7(787 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
300 Hylan Dr, Rochester, NY
14623, United States
Certified by The UPS Store • Feb 22, 2026
(585) 427-8080
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/rochester/300-hylan-dr
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5641 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Jay Scutti Plaza North (Across From Marketplace Mall).
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.7
787 reviews
5 stars
717
4 stars
20
3 stars5
2 stars9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service across multiple reviews.
Efficiency
Customers frequently mention the quick and efficient service, with many noting minimal wait times even during busy periods.
Cleanliness and Organization
The store is often praised for being clean, neat, and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews are positive, there are some complaints about rude staff and issues with self-service, indicating inconsistency in customer experiences.
- MCMàrsha Covington5 days ago5.0Great customer service no long wait I line
- EDEdmund DunnFeb 16, 20265.0To my friends at the UPS Store....lets keep it simple, great location, easy to drop off and out the door....way to go UPS.
- MJMonica JordanFeb 6, 20265.0Each occasion I have utilized the services of this particular UPS store, I have been met with exceptional customer service. The staff members consistently demonstrate a high level of knowledge and are always eager to assist.
- MPMabelle PizzutielloFeb 2, 20265.0Staff are helpful and always patient and friendly. This is my go to store for mailing packages, returns and shredding!!
- PPPatrick PillaiJan 27, 20265.0Excellent service at all times. Staff are knowledgeable and handle busy times with great management and sharing of duties. Always enjoy going to this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5641 in Rochester offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5641 located?
It is located at 300 Hylan Dr, Suite 6, Rochester, NY 14623, in the Jay Scutti Plaza North, across from Marketplace Mall.
What are the operating hours for The UPS Store on weekdays?
The UPS Store is open Monday through Friday from 8:30 AM to 8:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, though hours may vary on holidays.
Does The UPS Store accept multiple payment options?
Yes, payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox services at The UPS Store #5641?
Yes, mailbox rental and mailbox services are available for all your mail and packages needs.
Are there any nearby places where I can get shredding services besides The UPS Store?
Yes, Shred Nations is nearby and offers shredding and professional services, which may complement The UPS Store's shredding offerings.
What nearby beauty salons can I visit near The UPS Store #5641?
Hairzoo is a nearby beauty salon and hair/barber shop where you can get hair care services before or after your visit to The UPS Store.
Are there any nearby retail stores for shopping near The UPS Store?
Yes, nearby retail stores include Sally Beauty for beauty supplies, Jared The Galleria of Jewelry for jewelry shopping, and SKECHERS Warehouse Outlet for shoes and fashion accessories.
Can I combine a visit to The UPS Store with dining nearby?
Absolutely, QDOBA Mexican Eats is a nearby Mexican fast food restaurant where you can enjoy a meal before or after using The UPS Store services.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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