Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5641 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Jay Scutti Plaza North (Across From Marketplace Mall).
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
747 reviews
5 stars
682
4 stars
19
3 stars4
2 stars9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, noting their willingness to assist and provide excellent service.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with customers appreciating the fast processing of their requests.
Convenience
The variety of services offered and the store's layout were noted as convenient, making it a one-stop shop for various shipping and printing needs.
Positive Atmosphere
The store's environment was described as welcoming, with staff often smiling and creating a pleasant experience for customers.
Mixed Experiences
While most feedback was positive, a few customers reported issues with service consistency and expressed dissatisfaction with certain experiences.
- EEEryn Eren3 days ago5.0Best service, i went in had questions answered and left feeling confident that my package would end up in the right hands
- JDjesse dudleyNov 17, 20255.0Excellent service, staff is very professional, courteous and respectful. I will use this UPS store for all of my shipping needs.
- MLMichael LairdNov 12, 20255.0I shipped a mobile phone to my brother. It was packed with other items. When I wanted to insure it, they said it had to be repacked to UPS standards. I asked - can you pack my box, as is, to USP standards in your box. They said Yes. Everything arrived at a remote location on schedule, safe and sound. Thanks.
- KAkatherine alvisNov 4, 20255.0Thank you Christine and all of the help at UPS on Durango in north Las Vegas. Superb service! I love UPS. Christine repackaged a USPS package returned to us. She took the gift out of our box, placed it in a mailer, handled multiple details, and sent us on our way. She waited while we got wrapping paper at nearby CVS for another gift and again, mailer, details and we were off. She turned lemons into sweet lemonade in minutes! THANK YOU
- DDDaneishaNov 1, 20255.0Kevin was amazing! I was a little nervous about switching stores because I had just moved to a new are. Kevin made me feel at home so welcoming and kind. I can’t wait to come back and shop and ship with this store! Thanks UPS!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5641 in Rochester offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #5641 located?
It is located at 300 Hylan Dr, Suite 6, Rochester, NY 14623, in the Jay Scutti Plaza North, across from Marketplace Mall.
What are the operating hours for The UPS Store on weekdays?
The UPS Store is open Monday through Friday from 8:30 AM to 8:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM, though hours may vary on holidays.
Does The UPS Store accept multiple payment options?
Yes, payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailbox services at The UPS Store #5641?
Yes, mailbox rental and mailbox services are available for all your mail and packages needs.
Are there any nearby places where I can get shredding services besides The UPS Store?
Yes, Shred Nations is nearby and offers shredding and professional services, which may complement The UPS Store's shredding offerings.
What nearby beauty salons can I visit near The UPS Store #5641?
Hairzoo is a nearby beauty salon and hair/barber shop where you can get hair care services before or after your visit to The UPS Store.
Are there any nearby retail stores for shopping near The UPS Store?
Yes, nearby retail stores include Sally Beauty for beauty supplies, Jared The Galleria of Jewelry for jewelry shopping, and SKECHERS Warehouse Outlet for shoes and fashion accessories.
Can I combine a visit to The UPS Store with dining nearby?
Absolutely, QDOBA Mexican Eats is a nearby Mexican fast food restaurant where you can enjoy a meal before or after using The UPS Store services.