The UPS Store

4.4
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0926 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Wegmans Plaza At Latta/Long Pond In Greece.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
3177 Latta Rd, Rochester, NY
14612, United States

Hours

Reviews

4.4
120 reviews
5 stars
96
4 stars
5
3 stars
2
2 stars
1
1 star
16
  • JC
    Jennifer Cammarata
    Jan 3, 2026
    5.0
    Went to this UPS location today and they were so helpful! They helped select the best packaging option for my items, and printed the packaging slip and shipping label for me. I don't ship things often so I appreciated the help.
  • BH
    Becka Hutchins
    Dec 30, 2025
    5.0
    This UPS store is great! Workers are always kind and management is extremely helpful. After a very strange situation with my package, Amy was able to remedy the situation and keep me in the loop, such great communication! Thank you, Amy, for your hard work and thank you to the UPS workers at this store that are always so kind and willing to help!
  • MF
    Mary F
    Dec 26, 2025
    5.0
    Shout out about an employee “Chris”. He went over and above helping me today with an issue for an Amazon return. Awesome customer service and much appreciated!!
  • DS
    Diane Stacy
    Dec 20, 2025
    5.0
    I love this store. They are so accommodating. Being a senior citizen I often can"t move about. They even offer to help bring my pkg. inside They also are so patient. How refreshing is that!!
  • HD
    Ha Di
    Dec 3, 2025
    1.0
    Ups driver left a note asking to update the Nassau Center with my building vestibule 's new code. My property managers changed this without providing notice to tenants until the change had occurred. Ups employee did not provide the package(s)'s tracking number, the center's phone number, or his contact info. When I called the center, I had to fight a robot to speak to a human. I waited for several minutes for a call-back and to my dismay the individual told me who could not assist. Don't hire non-english speakers to act as call center employees especially when they are not trained. Maybe train your drivers on how to properly fill out "we missed you" slips. Or maybe CALL the customer's phone number that is provided by every e-retailer in 2025.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store #0926 in Rochester?

The UPS Store #0926 offers expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.