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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rochester, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
243 reviews
5 stars
149
4 stars
35
3 stars
10
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of associates going above and beyond to assist.
Product Quality
While most customers were satisfied with the quality of products and services, there were some complaints regarding specific print jobs and returns.
Store Environment
The store was frequently described as clean, organized, and well-stocked, contributing to a positive shopping experience.
Pricing and Promotions
Customers had mixed feelings about pricing, with some appreciating the rewards program and promotions, while others felt prices were high and promotions misleading.
- JPJulia PeaceDec 14, 20255.0UPDATE:: Their stag associates did it again!! picked up my prints from a great person. Then I went to a the front desk to make a return but didn’t have a receipt. Dwight clearly explained to me the store policies and I cleary understood Dwight’s concert He was respectful and patient. Staples will always be my go to store for printing needs and basic supplies. My experiences with the cashier are always positive and they are very helpful when I do printing every associate in the printing area has been kind and helpful and encouraging so that I can complete any projects that need to be done. I’d like the Henrietta a store and I’ve always had good experiences with them. The prices are good. I love the reward system. It has already paid off for me. With all my purchases and the coupon system is greatly appreciated!
- PPPitts.CemeteryDec 12, 20254.0After 3 hours texting with HP staff they were unable to connect the printer to my Windows 8.1 computer. It took less than 30 minutes for the Staples staff too get it working!
- AMAnna MacClarieDec 4, 20255.0Wonderfully helpful floor associate and a cashier that went above and beyond.
- MBMichael BowenNov 23, 20255.0Plenty of inventory and reasonable prices.
- MSMike SaffranOct 29, 20251.0Watch the fine print, folks. Staples will try to entice you into the store with a coupon offer — that excludes much of what you might want to purchase. Plus, prices are already high; and so-called “rewards” program … is essentially worthless. This company is just out for itself, clearly.
Frequently Asked Questions About Staples
What services does Staples in Rochester, NY offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the operating hours for Staples in Rochester, NY?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Rochester?
You can find computers, printers, office supplies, furniture, cleaning supplies, and more from brands like Dell, HP, Apple, Microsoft, Canon, and others.
What payment options are accepted at Staples?
Staples accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples provide any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
Are there any nearby restaurants where I can eat before or after visiting Staples?
Yes, nearby options include Moe's Southwest Grill for Mexican food, CiCi's Pizza, and Saladworks for salads, making it convenient to grab a meal around your Staples visit.
Can I find other shopping options near Staples in Rochester?
Nearby shopping places include Gretchen's Hallmark Shop for gifts and cards, Batteries Plus Bulbs for phone and battery needs, and Big Lots for discount shopping.
Is there a UPS service point close to Staples for convenient shipping?
Yes, there is a UPS Access Point location nearby as well as a UPS Alliance Shipping Partner, making it easy to handle your shipping needs near Staples.
Does Staples have a presence on social media where I can get updates and deals?
Yes, Staples is active on Facebook, TikTok, Twitter, Instagram, LinkedIn, and YouTube where they share updates and promotions.