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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rochester, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
240 reviews
5 stars
147
4 stars
34
3 stars
10
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided excellent service.
Product Quality
Mixed feedback on product quality, with some customers satisfied with their purchases while others reported issues, particularly with printing and lamination services.
Store Organization
Customers appreciated the cleanliness and organization of the store, although some noted difficulties in finding specific items.
Pricing Concerns
Several reviews mentioned high prices and issues with promotions, suggesting that customers feel the value may not always match the cost.
Order Fulfillment Issues
There were complaints about order fulfillment, including problems with online orders and inventory discrepancies.
- MBMichael Bowen1 day ago5.0Plenty of inventory and reasonable prices.
- JDJim DeniOct 30, 20255.0I like going to Staples and picking up what I need right now instead of having to wait overnight for an Amazon delivery.
- MSMike SaffranOct 29, 20251.0Watch the fine print, folks. Staples will try to entice you into the store with a coupon offer — that excludes much of what you might want to purchase. Plus, prices are already high; and so-called “rewards” program … is essentially worthless. This company is just out for itself, clearly.
- NJNick JohnroeOct 24, 20255.0I was helped out by an associate named Josh and from beginning to end he was so helpful and I am very grateful for that. He deserves his credit for a job well done and also had a great attitude to go with it.
- CBCaroline BorshoffOct 21, 20251.0I went to this Staples to have a couple of poster boards laminated that had post cards from my wedding with personalized messages glued on to them. When I came back to collect them the poster boards had bubbles and made the black foam boards look poor. I had gotten other poster boards laminated at other staples locations that looked beautiful, not like this. When I complained they did not charge me, which I do appreciate. However, now I have lost memorabilia from my wedding, there is no way of salvaging these post cards. The boards looked better before having Staples do anything. I wish they had never agreed to do this. I have gotten much better service from other Staples locations.
Frequently Asked Questions About Staples
What services does Staples in Rochester, NY offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the operating hours for Staples in Rochester, NY?
Staples is open Monday to Friday from 8 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 6 PM.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Rochester?
You can find computers, printers, office supplies, furniture, cleaning supplies, and more from brands like Dell, HP, Apple, Microsoft, Canon, and others.
What payment options are accepted at Staples?
Staples accepts American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Does Staples provide any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.
Are there any nearby restaurants where I can eat before or after visiting Staples?
Yes, nearby options include Moe's Southwest Grill for Mexican food, CiCi's Pizza, and Saladworks for salads, making it convenient to grab a meal around your Staples visit.
Can I find other shopping options near Staples in Rochester?
Nearby shopping places include Gretchen's Hallmark Shop for gifts and cards, Batteries Plus Bulbs for phone and battery needs, and Big Lots for discount shopping.
Is there a UPS service point close to Staples for convenient shipping?
Yes, there is a UPS Access Point location nearby as well as a UPS Alliance Shipping Partner, making it easy to handle your shipping needs near Staples.
Does Staples have a presence on social media where I can get updates and deals?
Yes, Staples is active on Facebook, TikTok, Twitter, Instagram, LinkedIn, and YouTube where they share updates and promotions.