Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Rochester, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
4.1
374 reviews
5 stars
238
4 stars
57
3 stars
22
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude drivers and unhelpful representatives.
Delivery Issues
Numerous reviews highlighted problems with delivery attempts, including packages marked as undeliverable despite recipients being home.
Staff Friendliness
Some customers praised the staff at the locations for being friendly and helpful, although experiences varied widely.
Efficiency
While some customers found the service quick and efficient, others reported long wait times and understaffing issues.
Package Handling
Several reviews mentioned concerns about packages being mishandled or damaged during delivery.
- DFdonna finocchiaro4 days ago4.0Fast and friendly service
- FEFrank ErazoDec 16, 20251.0POOR CUSTOMER SERVICE
- SESteve EarleDec 11, 20251.0If I could give it zero stars or negative stars I would delivery was a day late call customer service they were no help was supposed to call me back never did came today over an hour later than it was supposed to George the delivery driver was extremely rude as soon as I get the package on done see if it's broken cuz it looks like you dropped it off the truck Left it about 10 ft away from the street did not follow a delivery instructions highly do not recommend using FedEx as a shipping option unless you like being disappointed and treated very rudely
- SFShawn FittonDec 4, 20251.0When you think FedEx can't reach a new low. Had a driver trespass into a restricted area at my job (they rang the door bell, entered the door, and IMMEDIATELY started wandering around the building looking for someone, because they couldnt wait the 10-20 seconds it took for someone to respond), then called his supervisor/dispatcher and complained when he was confronted after having admitted to disregarding the "authorized personnel only beyond this point" signage and passing thru the physical barriers that are in place (as we allow delivery drivers the COURTESY to enter and wait inside the building so they dont have to wait in poor weather conditions while someone comes to answer the door). For those who think this is an over reach of a statement, delivery drivers only have the implied license to access parts of the property NECESSARY to complete their delivery. This implied permission does NOT extend to areas that are clearly restricted. Trespassing is defined as knowingly entering or remaining on a property without a license, privilege, right, or authority to do so. In a restricted area, permission is explicitly absent or limited to authorized personnel.
- RDRaymond DukesNov 21, 20251.0Im litteraly screwed i have a package I have to sign for and theyres no time around when they are coming ive missed it twice now and pretty much 1000s as my client has now changed his mind hate FedEx will order in smaller to avoid them at all costs litterwly they suck
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Rochester, NY offer?
FedEx Ship Center offers packing supplies, boxes, and various shipping services including FedEx Express, FedEx Ground, FedEx Freight, and expedited, standard, and economy shipping options.
What are the operating hours of FedEx Ship Center in Rochester?
The center is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is the FedEx Ship Center located?
It is located at 2580 Manitou Rd, Rochester, NY 14624, USA.
What payment options are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Can I schedule a shipment hold or residential delivery at FedEx Ship Center?
Yes, you can have shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
Are there nearby shipping centers close to FedEx Ship Center?
Yes, nearby shipping centers include Fedex Staffed, Mail Technologies Inc, and DocuSend, which could be convenient alternatives or additional service points.
What educational institutions are near FedEx Ship Center?
Nearby educational institutions include Rochester Arc and Flame Center and Forged By Valor, which may interest customers looking for related services in the area.
Are there any home improvement or hardware stores near FedEx Ship Center?
Yes, nearby stores include Caldwell Manufacturing Company, Supply Technologies, and Pooley, useful for customers needing building or home improvement supplies.
Does FedEx Ship Center provide any discounts for frequent shippers?
You can create a free FedEx account to access shipping discounts and manage your shipments conveniently.
What brands are serviced by FedEx Ship Center in Rochester?
FedEx Ship Center services FedEx Express, FedEx Ground, and FedEx Freight brands.