United States Postal Service

2.9
134 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6080 Woodbine St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6080 Woodbine St, Ridgewood, NY
11385, United States

Hours

Reviews

2.9
134 reviews
5 stars
51
4 stars
12
3 stars
3
2 stars
3
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific employees, particularly Louis and Rodrigo, for their friendly and helpful service, while others reported rude and unprofessional behavior from some staff.

Efficiency

While some reviews highlighted efficient service, others noted long wait times and slow processing, especially during busy hours.

Staffing Issues

Several customers mentioned that the location is often understaffed, leading to longer wait times and inconsistent service.

Inconsistent Operations

Customers reported issues with the post office's hours of operation, including unexpected closures and long lunch breaks.

Package Handling

There were multiple complaints about misdelivered packages and poor handling of items, leading to lost or damaged shipments.
  • NN
    Niko “Niko”
    Dec 31, 2025
    5.0
    All a USPS should be. Lovely!
  • AA
    Andy
    Nov 25, 2025
    5.0
    Postal management need to know that Louis is a people’s guy. Very professional, polite. He even guide me thru in shipping a package ( wifey always takes care of it ) but today I had to do it. A+ to you Louis thanks you 🙏
  • AE
    Adrian Enscoe
    Nov 21, 2025
    5.0
    It’s efficient and kinda barebones inside, but Luis, the cashier, was nice, polite, fast, and communicative. The best customer service experience I’ve had at a USPS in the city, by far!
  • KC
    katherine coello
    Nov 10, 2025
    5.0
    This is my neighborhood post office, I’ve seen all types of clerks but Louis is extraordinary. He’s relatively new, I think the first time I saw him was about 1-1.5 years ago? I started coming back to this post office after my first experience with him. He is efficient and kind. Exactly the kind of person needed at this kind of job.
  • IF
    I’m Faith
    Oct 24, 2025
    1.0
    Delivered literally all my packages to the wrong address, and asked me to try and retrieve them? So unprofessional! They also told me they would try to retrieve my package that they delivered to a completely different address, however I have not heard back. Honestly so disappointed, and so unprofessional! Would not order or send anything through this company especially if it’s of high value.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.