United States Postal Service

1.6
387 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6060 Myrtle Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6060 Myrtle Ave, Ridgewood, NY
11385, United States

Hours

Reviews

1.6
387 reviews
5 stars
43
4 stars
10
3 stars
9
2 stars
21
1 star
304

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and respect from employees.

Package Handling

Several customers reported issues with lost or mishandled packages, including failure to scan prepaid packages and delays in delivery.

Facility Conditions

The post office was described as dingy and poorly managed, with long wait times and inefficient service contributing to a negative customer experience.

Mixed Experiences

While many reviews were overwhelmingly negative, a few customers did mention positive interactions with specific staff members who provided helpful service.
  • SR
    S R
    3 days ago
    1.0
    Rudest most unhelpful staff. Shocking even for NYC
  • TO
    The Offsparkz
    Nov 10, 2025
    1.0
    By far, the worst post office I have ever been to. It is deteriorating by the day. Why is this post office still open? Just unhelpful workers. The woman must’ve yawned 10 times in the span of one minute while she was tending to me and ended up telling me something that is absolutely incorrect as it has not been my experience at other post offices for the same service. No wonder why my wife NEVER wants to use this post office. Save Ridgewood, please.
  • CC
    Catherine Chojnowski
    Nov 8, 2025
    1.0
    This establishment (if one wants to call it that) deserves it's own circle of hell in Dante's Inferno. Absolutely incompetent, poorly managed, a hot mess (not in a good way) and had me one the phone for hours with over 5 different departments and even outside agencies, which almost led me to filing a police report because the manager of this local branch called me directly after a couple inquiries and claims filed and then claimed someone had picked up my package using my ID. An absolute headache but the good news is I managed to retrieve my package in the end. Turns out all this was an error on their end. Go figure.
  • YW
    Yvonne Wang-Silonga
    Nov 4, 2025
    5.0
    Love this place. I dropped off many packages here and the people here are all so nice and helpful. Thank you!
  • JD
    Joshua Degreiff
    Oct 14, 2025
    1.0
    If I could rate them zero, I would. I’ve requested my Hold Request mail multiple times, but I never receive it. In other cases, they’ve lost my mail. They don’t seem to care about my mail or anything else. I wish the Postal Regulatory Commission (PRC) would take action and fix this place and replace with people who really want care.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.