United States Postal Service

3.0
25 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1700 Middle Country Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1700 Middle Country Rd, Ridge, NY
11961, United States

Hours

Reviews

3.0
25 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
11
  • JD
    Jane Doe
    Sep 19, 2025
    1.0
    I've had multiple issues over the past few months with packages going missing after being marked as "delivered" by the local post office. Despite living in a secure building, several of my packages have simply never arrived. This has happened too frequently to be a coincidence. When I tried to bring this to the attention of the local staff, I was met with a dismissive and unhelpful attitude. Rather than offering assistance or investigating the issue, I was treated rudely and made to feel like an inconvenience. At this point, I no longer trust that my mail is being handled properly, and I'm extremely disappointed with the lack of professionalism and accountability. Something clearly needs to change — whether it's delivery procedures, staff training, or internal oversight. Customers deserve better — both in service and in basic accountability.
  • GT
    Getting Thru
    Sep 13, 2025
    5.0
    I got a notification my package was delivered. Walked around for an hour. It wasn't there. Called the Ridge Post Office. The male Supervisor went ABOVE AND BEYOND. He tracked where it was, picked it up and delivered it for me. On a Saturday. 15 minutes before closing. Nothing but good things to say.
  • CH
    Claudia Hoermann
    Sep 8, 2025
    2.0
    My passport photos were rejected because nobody at the po box here is trained to take these photos. Nobody said anything about NOT wearing long earrings, and for my daughter, she had her ears covered by her hair and forehead too.
  • RS
    Rich Smidt
    Jul 17, 2025
    5.0
    Fantastic employees and customer service! Rob is a great postmaster and has helped me retrieve lost parcels many times! Highly recommend!
  • JS
    Joe Sinagra
    Feb 3, 2022
    1.0
    The postal carrier delivered this package behind the wheel of our car in the driveway! Good thing we saw it before we backed the car out! The carrier never rang our doorbell either. We have a front door where it should have been left. My regular mailman Dwayne would never do this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.