Brand Certified
United States Postal Service
1.8(120 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
12201 Jamaica Ave, Richmond Hill, NY
11418, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12201 Jamaica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
12201 Jamaica Ave, Richmond Hill, NY
11418, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
120 reviews
5 stars
20
4 stars
5
3 stars0
2 stars
2
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Many customers reported lost packages, missed deliveries, and false claims of delivery attempts, leading to significant dissatisfaction.
Staff Attitude
The overall attitude of the staff was described as dismissive and unhelpful, with several customers noting a lack of basic courtesy.
Facility Conditions
The post office was criticized for being dirty and poorly maintained, contributing to a negative customer experience.
Inconsistent Experiences
While some customers reported positive interactions with specific staff members, these were overshadowed by the majority of negative feedback.
- HAHamoud AlduaisFeb 3, 20265.0The employee her name MALISSA THIS lady is something else she is very helpful very sweet and very patience she really helped me with I have been trying to do with wide smile and patience Need more employees like this young lady
- SLSophonie LoutteNov 27, 20255.0Good
- RBRey BenOct 21, 20231.0The worst customer service of any post office in queens, they try their best to negate service to customers, they seem unwilling to do their job .
- SSSeema SinghMay 19, 20161.0OMG YOU GUYS NEVER ANSWER YOUR PHONE !!!!!!!!!!!!!!! I KEEP LOOSING MY MAIL AND NEVER RETURN TO THE SHIPPER.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12201 Jamaica Ave?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and is closed on Sundays.
Is it possible to rent a PO Box at this Post Office?
Yes, you can rent a PO Box either online or in person at this location with proper identification and a completed application.
What is the procedure and cost for passport photos here?
Passport photos cost $15 and require an appointment made via the online scheduler at this Post Office.
Can I access my PO Box after regular business hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary so check directly with this Post Office.
How can the MTA Subway - 121st St (J/Z) station help me visit the USPS at 12201 Jamaica Ave?
You can use the nearby MTA Subway - 121st St (J/Z) station to conveniently reach the USPS location, making public transit an easy option for your visit.
Are there any nearby places where I could relax or grab a bite before or after visiting the Post Office?
Nearby places such as GypsySoul Baking offer desserts and bakery items, perfect for a treat before or after your visit to the Post Office.
What other services or businesses are close by that I might find useful during my visit to this USPS location?
Nearby services include RDS Pharmacy for medical needs, Lonestar Pro Detail for auto detailing, and Golden Palace Catering Hall for event planning, making the area convenient for multiple errands.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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