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The UPS Store

3.3
(109 reviews)

Business Details

279 Troy Rd, Rensselaer, NY
12144, United States
(518) 283-8877
https://locations.theupsstore.com/ny/rensselaer/279-troy-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5323 in Rensselaer offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rensselaer County Plaza Between Third Ave Exit And Troy Rd.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
279 Troy Rd, Rensselaer, NY
12144, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday8:30 AM - 2:00 PM
Sunday10:00 AM - 3:00 PM
5/10/202610:00 AM - 3:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.3
109 reviews
5 stars
55
4 stars
10
3 stars
2
2 stars
2
1 star
40
  • PP
    Pete
    Apr 25, 2026
    5.0
    Pleasant employee. Quick no hassle amazon returns
  • DW
    Dawn Walsh
    Apr 2, 2026
    4.0
    The UPS Store has convenient hours, location, and parking. Closer to my home than the local USPS post office, better and consistently better service and delivery. Friendly, knowledgeable, helpful staff - especially Jay at this store # 5323.
  • AB
    Ali Bhatti
    Mar 10, 2026
    1.0
    I rarely leave reviews, but this experience was extremely disappointing. I went in to ship two packages—one domestic and one to Canada. The employee was polite, but failed to mention that higher-value international shipments can incur customs taxes and fees. When I called the store to address the issue, the manager actually hung up on me mid-conversation and later called back saying she would “try to help,” which led to nothing. The owner also called, but the conversation was completely unhelpful and basically just confirmed there was nothing they would do. Now the package is stuck in customs and I’m being forced to pay $114 in fees or the package will be discarded. Mistakes happen, but the way this was handled shows a serious lack of professionalism and customer service. As a UPS franchise, this location is doing a poor job representing the
  • CS
    Chris Sanchez
    Jan 28, 2026
    5.0
    The person who help me was very helpful and very nice !!! I will be back !!! Sincerely, Christopher Sanchez
  • JL
    john lichak
    Jan 23, 2026
    5.0
    Fast and convenient service

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5323 in Rensselaer offer?

The UPS Store #5323 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services locally in Rensselaer.

What are the operating hours for The UPS Store in Rensselaer?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 8:30 AM to 2:00 PM, and Sundays from 10:00 AM to 3:00 PM. Holiday hours may vary.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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