United States Postal Service

2.2
63 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 531 East St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
531 East St, Rensselaer, NY
12144, United States

Hours

Reviews

2.2
63 reviews
5 stars
12
4 stars
4
3 stars
6
2 stars
6
1 star
35
  • LS
    Lily Stewart
    Sep 13, 2025
    1.0
    Never has a worse experience at a post office.. lady was rude and had a serious attitude problem. Made me buy a roll of tape to send out a package which I have never had to do at any other post office ever.
  • JO
    J O'Leary
    Jun 12, 2025
    1.0
    Never answers the phone and no remorse about it. Terrible service
  • LD
    leon dugger
    Oct 8, 2022
    1.0
    I have been getting my pay stubs mailed to my address for about 2 months and everyone of the envelopes have been tampered with, either half way opened or fully opened.You can tell that the worker thinks it’s a check that they are opening. I also had a cashiers check sent to me that I have been waiting on for over a month. I’m sure that I will never see that. I am sure it’s a worker because I have a key operated mailbox so no one else has access to my mail. That means you have crooks operating your business. This is rediculous and it’s done so boldly.Almost unreal of the world we live in now. Who can you trust?
  • SR
    Sue Ruth
    Oct 19, 2020
    2.0
    The lady behind the desk either doesn't understand English or has compression issue. I wanted to mail a letter, noticed a sign for free tracking and l asked for it. She put a sticker on my envelope and charged me over $4. When I questioned it, she said only packages had free tracking. So why then, did she not say this when I handed her an envelope containing a card and pointed to the free tracking sign and said I wanted it, didn't she tell me then it is only for packages. Unbelievable. I guess I will go elsewhere for now on, or at least until they get someone who has better communication skills.
  • RK
    Raymond King
    Sep 14, 2019
    4.0
    Like they have a photocopying machines..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.