Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 531 East St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
RUDE. UNPROFESSIONAL. DUMB STAFF THAT DONT KNOW USPS RULES. Worst experience. Would have given zero stars, if possible. The African American lady behind the counter was too rude and hostile from the beginning. Had no intentions of accepting the package. She measured the package size using wrong method, made up some BS rule and refused to accept the package. She asked me to open up the package and re-pack into smaller usps boxes which would have costed me $100 more in shipping materials and $150 more in shipping fees. I took my package to another usps location as is and I was able to mail the package with no issues.
MK
Melissa Kakos
Dec 18, 2025
1.0
I just went in there to insert, return something.And the girl was so rude and mean to me that I couldn't even do what I had to do.I went to staples, they helped me.It literally took five minutes.She was very rude and nasty, so I told her that and then she started screaming at the top of her lungs and calling me ugly.It was very embarrassing to me as I am an older woman.I'm fifty years old, and she made me feel very, very horrible about myself.I can't believe that someone that nasty isn't customer service
KW
Kathleen Wadsworth
Dec 8, 2025
1.0
Worst postal service ever. Need an overhaul and I’ll reach out to a post officer general. I’m tired of no mail. Getting bills that are almost overdue before I can deal with them. Mailed a Thanksgiving card in a Rensselaer PO, 5 days before Thanksgiving… it still hasn’t been delivered to an EG address. Its 12/8.. I want my stamp and card $ refunded.
LS
Lily Stewart
Sep 13, 2025
1.0
Never has a worse experience at a post office.. lady was rude and had a serious attitude problem. Made me buy a roll of tape to send out a package which I have never had to do at any other post office ever.
KM
Kristyn Muller
Oct 27, 2019
5.0
Great customer service! I called on Friday to ask about picking up a letter I need to sign, but I got out of work too late to get it. They called me Saturday morning to ask if I was still coming or if they should deliver it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 531 East St?
This Post Office provides mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and may also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 531 East St?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person with two valid IDs; you can check availability and pricing online.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours vary by location. Check with this local Post Office for specific details.
Which nearby transit stations can help me get to the Post Office at 531 East St?
Rensselaer Amtrak Station, Albany-Rensselaer train station, and Rensselaer Station are nearby and convenient for reaching the Post Office.
Are there parking or car rental options near the Post Office?
Yes, SP+ Parking and Enterprise Rent-A-Car locations are nearby to assist with parking and vehicle rentals.
What nearby places can I visit before or after my Post Office visit?
You might enjoy Riverfront Park for outdoor activities or grab a coffee at Dunkin' or Grind and Brew nearby.
Where can I find dining options near the Post Office at 531 East St?
Nearby restaurants include June's Restaurant, Son of Egg (a Korean restaurant), and Dunkin' for quick coffee and bakery items.