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United States Postal Service

2.2
(67 reviews)

Business Details

531 East St, Rensselaer, NY
12144, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 531 East St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
531 East St, Rensselaer, NY
12144, United States

Hours

Reviews

2.2
67 reviews
5 stars
12
4 stars
4
3 stars
6
2 stars
6
1 star
39
  • MM
    Michael Marchant
    Jan 13, 2026
    1.0
    Tell the female version of Shrek (you'll know who she is TRUST ME) to read up on federal code and regulations. You 100% CAN ship using priority labels on non-priority USPS provided boxes. As the previous reviewer mention, went right to East Greenbush and mailed out package in a non-USPS owned box... I was denied mailing with an invalid reason, federally illegal. I will be reaching out to the Postal Regulatory Commission this afternoon.
  • SM
    sudhanva.r. moudgalya
    Dec 20, 2025
    1.0
    RUDE. UNPROFESSIONAL. DUMB STAFF THAT DONT KNOW USPS RULES. Worst experience. Would have given zero stars, if possible. The African American lady behind the counter was too rude and hostile from the beginning. Had no intentions of accepting the package. She measured the package size using wrong method, made up some BS rule and refused to accept the package. She asked me to open up the package and re-pack into smaller usps boxes which would have costed me $100 more in shipping materials and $150 more in shipping fees. I took my package to another usps location as is and I was able to mail the package with no issues.
  • MK
    Melissa Kakos
    Dec 18, 2025
    1.0
    I just went in there to insert, return something.And the girl was so rude and mean to me that I couldn't even do what I had to do.I went to staples, they helped me.It literally took five minutes.She was very rude and nasty, so I told her that and then she started screaming at the top of her lungs and calling me ugly.It was very embarrassing to me as I am an older woman.I'm fifty years old, and she made me feel very, very horrible about myself.I can't believe that someone that nasty isn't customer service
  • KW
    Kathleen Wadsworth
    Dec 8, 2025
    1.0
    Worst postal service ever. Need an overhaul and I’ll reach out to a post officer general. I’m tired of no mail. Getting bills that are almost overdue before I can deal with them. Mailed a Thanksgiving card in a Rensselaer PO, 5 days before Thanksgiving… it still hasn’t been delivered to an EG address. Its 12/8.. I want my stamp and card $ refunded.
  • LS
    Lily Stewart
    Sep 13, 2025
    1.0
    Never has a worse experience at a post office.. lady was rude and had a serious attitude problem. Made me buy a roll of tape to send out a package which I have never had to do at any other post office ever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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