Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rensselaer, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
144 reviews
5 stars
79
4 stars
24
3 stars
6
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of assistance.
Print Services
The print and marketing services received significant criticism for being unreliable, with multiple reports of malfunctioning equipment and poor service.
Store Environment
Several reviews mentioned cleanliness and organization issues within the store, impacting the overall shopping experience.
Product Availability
Customers appreciated the variety of office supplies available, though some noted specific items were lacking.
Pricing
Prices were generally viewed as competitive, but some customers felt certain services, like laminating, were overpriced.
- KCKathryn CaggianelliDec 27, 20255.0My recent experience at Staples deserves five stars. Kelly, the print and marketing associate went above and beyond for me. They are truly lucky to have such a hard-working and compassionate employee. I was in a state and frantic to get back taxes filed and even the simplest tasks were confusing me. Kelly took the time to calm me down and simplify the printing process. I will never forget her kindness.
- KLKara LDec 24, 20255.0Great customer service and really nice people… we had the poor guy running all over the place for some apple pen pros and he was able to give us the best deals available, great team, nice store!
- TMTim MyersDec 10, 20255.0The ONLY place to go if shipping or returning items. Far outshines the local Post Office with customer care and even tapes a box closed without charge!!
- TATony AtanasioOct 22, 20255.0great service
- KKKierSep 4, 20251.0Absolutely terrible customer service. Whether I need shipping or copies, they act like it’s a huge inconvenience to assist customers. The associates who assist with Amazon returns slam the scanner, throw the returns and constantly sighing with irritation throughout the transaction. I’d recommend another location unless you are fine with horrendous customer service and being treated with disrespect.
Frequently Asked Questions About Staples
What are the main services offered by Staples in Rensselaer, NY?
Staples in Rensselaer offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Rensselaer?
Staples is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples in Rensselaer provide pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What payment options are accepted at Staples in Rensselaer?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I recycle electronics and ink cartridges at Staples in Rensselaer?
Yes, Staples accepts recycling for electronics, ink cartridges, and batteries.
Does Staples in Rensselaer provide passport photo and TSA PreCheck® services?
Yes, they offer passport photos and TSA PreCheck® services on-site.
Which major brands are available at Staples in Rensselaer?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
What office and technology products can I find at Staples in Rensselaer?
You can find laptops, desktops, printers, paper, pens, markers, office furniture, and cleaning supplies among others.
How can nearby places like Greenbush Commons and Dollar Tree be useful when visiting Staples?
Greenbush Commons is a nearby shopping center offering additional shopping options, while Dollar Tree provides discount items. Customers can conveniently combine errands around these locations and Staples.
Are there nearby dining options near Staples in Rensselaer?
Yes, nearby dining options include Subway, Five Guys, U2 Japan, Roasted Red Pepper, and Applebee's Grill + Bar, providing convenient places for meals before or after your visit to Staples.
What transportation or service locations are close to Staples in Rensselaer that might help customers?
Penske Truck Rental offers rental trucks for moving, and UPS Access Point location as well as UPS Alliance Shipping Partner are nearby for additional shipping services, complementing Staples' offerings.