United States Postal Service

3.0
4 reviews

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Visit your local Post Office™ at 10565 Steuben St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10565 Steuben St, Remsen, NY
13438, United States

Hours

Reviews

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  • CJ
    Christina Jewett
    6 days ago
    1.0
    I don’t know who the young sounding girl is that answers the phone at Remsen post office, but she is extremely, extremely rude. She shouldn’t be allowed to work with the public. I get help is hard to find but seriously if I was her boss she would be gone. I would rather be short staffed than have someone like that representing my business.
  • KK
    Katrinka
    Mar 29, 2025
    5.0
    Stellar service.
  • GF
    Garcia Family
    Dec 19, 2024
    1.0
    I don't know who the woman was who was working there tonight, but she was extremely rude. I came in a few minutes before closing and she had an attitude right off the bat. I was grabbing a priority mail box to send my disabled elderly father and my disabled brother in Arizona, and she immediately blurts with an attitude "just so you know we close in 3 minutes". I replied "yes. I know I'm sorry I couldn't come any earlier". Then I asked her which box was the large priority box and again with a nasty attitude she replied I don't know. I was trying to let all of her attitude go as I was more concerned with trying to get my package out as quick as possible. Then as I'm closing the box I asked if I could borrow some tape and she's like "were not allowed to let people use tape"... I'm stunned as she says this as I have been sending my dad and brother a Christmas package at that same post office for 7 years, 15 years total (including other places), and no one has ever once told me that I'm not allowed to use the tape for a box that is literally being sold at the post office. I told her how important it is to get this box to my father as he's elderly and this makes his Christmas. She didn't care in slightest. So I asked her, why do you sell boxes then? And she said "so you can take it home and box it. I said I don't even have boxing tape at home and then she said, "so go buy some". I told her "OK I you seem to have an attitude problem" she replied "no I don't" "yes you do".... So I put the box back and said sarcastically "wow, thank you so much, now my father won't get his package in time for Christmas. Yeah, happy holidays".... Then said as I was leaving "Grinch". I honestly think this woman was just mad because she was going to leave 5 min late. BIG WOOP. So what? It's 5 min of your time. It's the holidays, have a little compassion. I would have been in and out in 5 min had she not been so rude and difficult. I went through a lot trying to make it before they shut their doors. She's a complete pill and should not be working with people. Maybe she hates her job.... SO QUIT.... No one will miss you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.