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Brand Certified

United States Postal Service

2.2
(186 reviews)

Business Details

9224 Queens Blvd, Rego Park, NY
11374, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9224 Queens Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9224 Queens Blvd, Rego Park, NY
11374, United States

Hours

Reviews

2.2
186 reviews
5 stars
48
4 stars
5
3 stars
4
2 stars
15
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and accommodating staff, many reported rude and unhelpful behavior from employees, leading to a negative perception of service.

Efficiency

Customers frequently mentioned long wait times and slow service, often citing that only one or two windows were open during busy hours.

Delivery Issues

Numerous complaints were made about packages being marked as delivered but not actually received, with some customers suspecting theft or mismanagement.

Management Concerns

Reviews indicated poor management practices, including inconsistent opening hours and lack of employee training, contributing to overall dissatisfaction.
  • RC
    Rosey Cortez
    Feb 24, 2026
    5.0
    The manager is the only one working today 2/24/2026 and she is sick a pleasant lady. Greets everyone and very accommodating even though she is the only one working. 5/5 customer service
  • MM
    moonzluv
    Dec 19, 2025
    5.0
    Came to get a package with my mom, and the woman here (didnt get her name) was very kind and welcoming. Her service made the visit easy and fast. Thank you, definitely recommend this location!
  • MX
    Mo Xu
    Dec 15, 2025
    1.0
    The employee refuse to print the label??? Like bruh then how can people ship package?
  • JP
    Jason Park
    Dec 10, 2025
    5.0
    This USPS in Rego Park is 5/5. I was in and out to drop off a package with a QR code. They took the recycled box (make sure no writing or barcodes) without any issues. It can get busy so I would recommend going during non peak hours and avoid going right before closing. Highly recommend this USPS over the one in Woodhaven.
  • MD
    Madelyn Doesburgh
    Nov 18, 2025
    5.0
    As a senior, I’ve always been treated with courtesy and respect The staff is always ready to answer my questions and help me in whatever area I need

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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