United States Postal Service

2.2
185 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9224 Queens Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9224 Queens Blvd, Rego Park, NY
11374, United States

Hours

Reviews

2.2
185 reviews
5 stars
47
4 stars
5
3 stars
4
2 stars
15
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of professionalism.

Delivery Issues

Numerous complaints about packages being marked as delivered but not received, along with lost mail and unreliable delivery times.

Long Wait Times

Frequent mentions of long lines and slow service, with customers expressing frustration over inadequate staffing.

Mixed Experiences

While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
  • MM
    moonzluv
    Dec 19, 2025
    5.0
    Came to get a package with my mom, and the woman here (didnt get her name) was very kind and welcoming. Her service made the visit easy and fast. Thank you, definitely recommend this location!
  • MX
    Mo Xu
    Dec 15, 2025
    1.0
    The employee refuse to print the label??? Like bruh then how can people ship package?
  • JP
    Jason Park
    Dec 10, 2025
    5.0
    This USPS in Rego Park is 5/5. I was in and out to drop off a package with a QR code. They took the recycled box (make sure no writing or barcodes) without any issues. It can get busy so I would recommend going during non peak hours and avoid going right before closing. Highly recommend this USPS over the one in Woodhaven.
  • MD
    Madelyn Doesburgh
    Nov 18, 2025
    5.0
    As a senior, I’ve always been treated with courtesy and respect The staff is always ready to answer my questions and help me in whatever area I need
  • VF
    vanessa familia
    Sep 27, 2025
    5.0
    I always have a great experience at this post office. 10/10 customer service. The only thing is the wait can be a bit long if there’s long lines but it isn’t always like that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.