Staples

3.8
407 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rego Park, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
9030 Metropolitan Ave Suite 3, Rego Park, NY
11374, United States

Hours

Reviews

3.8
407 reviews
5 stars
212
4 stars
67
3 stars
27
2 stars
17
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and inattentive employees.

Long Wait Times

Many customers expressed frustration over long wait times, particularly during busy periods, with insufficient staff to manage lines effectively.

Store Organization

Customers noted issues with store organization, including confusion over lines for Amazon returns and general inefficiency in service.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions in some areas of the store.

Product Availability

Customers appreciated the variety of products available, especially for back-to-school supplies, but some expressed disappointment in the selection.
  • MM
    Melech Distinguish Meir
    Nov 17, 2025
    5.0
    I recently went to Staples the other night for some important documents to be printed and I’d like to highlight Adriana for her EXCEPTIONAL work and service. Her professionalism gleamed through her acts of service for me and she truly came in clutch when I needed her the most. I don’t know whose up for promotion this holiday season but I pray she’s been nice because Santa — you owe her a raise, promotion and an infinite amount of blessings, goodnight.
  • DB
    David Barayev
    Nov 12, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE!! 20 PEOPLE WAITING FOR AMAZON RETURNS AND ONLY 1 PERSON AT REGISTER AND 1 DOING RETURNS. UNACCEPTABLE! -Needs new management -Manager looked like a freshly graduated high school student and did nothing to expedite the line when asked to do something
  • AH
    Adriana Henao
    Nov 3, 2025
    1.0
    I'm in the Retail/hospitality industry so I can appreciate doing underpaid & undervalued. However, how does the manager of this location not make proper adjustments in man power they DO have to advocate l accommodate the customer? It's NOT ok that you have an hour long Amazon return line, very few customers on the floor & multiple cashiers at the registers waiting for costumer purchases doing nothing. Understood this Amazon line isn't bringing your business revenue but it's driving down your customer experience. DO BETTER STAPLES
  • NA
    nadia albert
    Nov 1, 2025
    5.0
    Excellent customer service
  • NB
    Nelson Brown
    Oct 25, 2025
    1.0
    Lazy, rude employees. Came in to purchase some art supplies and a new desk chair. Was trying out a few of the chairs in the furniture section when a younger Caucasian employee with a box of display items came over to the desk area and slammed the box down on the desk that was next to the chair I was looking at. He proceeded to hang various price signage around the furniture section while huffing and puffing. I ended up getting out of the chair I wanted to purchase and he immediately sat down while saying out loud Thank God. I asked him if there was an issue and he just glared. Needless to say I left without purchasing the chair and supplies.

Frequently Asked Questions About Staples

What are the opening hours for Staples in Rego Park, NY?

Staples in Rego Park, NY is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

What services does Staples in Rego Park provide?

Staples provides printing, shipping, technology, travel, recycling, direct mail, design, passport photo services, Amazon returns and pickups.