With a focus on the community of small businesses and consumers, Staples in Queens, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of knowledge.
Printing Services
The printing department is often noted for being understaffed and slow, leading to long wait times, though some customers appreciated the quality of the final products.
Store Organization
Customers reported issues with store organization and management, particularly regarding UPS drop-off services and the efficiency of staff.
Product Availability
Many customers expressed satisfaction with the availability of products and the store's cleanliness, highlighting it as a reliable source for office supplies.
VG
Violet Grey
Jan 5, 2026
1.0
When you see the line for Amazon is twice or three times as long as your regular line send another employee to help out as soon as their line has died down or someone else from another department if they are available. This is a good store otherwise but the Amazon line has become a nightmare with the manager walking around putting stuff away or just standing off to the side seeing how long the line doing nothing to help while we wait over thirty minutes to return/pick up packages. You are not understaffed you are instead not managing the needs of your store as they fluctuate throughout the day. Please change this or step up and help the Amazon line yourself to alleviate unnecessarily long lines and support all of your customers- even those of us on the Amazon line. Your store is otherwise empty or with very few customers right now while we all wait as the line keeps increasing. Please don’t punish us if Amazon isn’t paying you enough for this service.
BG
Barbara Garnes
Dec 12, 2025
5.0
Staples was there to help me complete my project late that evening. The printers at my job were not working. I needed business cards for the next day. I used the blanks I bought earlier that day. There were problems with the file and the printer. Your associates and I discussed "work arounds" until the situation was resolved. The business cards were actually hangtags for a Winter Bazaar the next day. Perfect! THANK YOU, night crew! YOU ROCK!!
MM
Michael
Nov 22, 2025
5.0
Helpful and courteous.
VV
Victoria
Nov 14, 2025
5.0
I’ve come here twice to print some items, and Alex at the printing station helped me both times. He is so kind and always goes out of his way to help. Thank you again, Alex, you're the best!
VV
Vicky
Nov 11, 2025
5.0
Alex at the Printing Center was extremely helpful and patient, going out of his way to assist me. I’m truly grateful for his help, thank you so much again!
What are the opening hours at Staples in Queens, NY?
Staples in Queens is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples Queens?
Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
What services does Staples Queens provide?
Staples provides printing, shipping, tech, recycling, direct mail, passport photos, Amazon returns and pickup, and design services among others.
Does Staples Queens offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
What payment methods are accepted at Staples Queens?
Staples accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, and Android Pay.
Is there free Wi-Fi available at Staples Queens?
Yes, Staples offers free Wi-Fi to customers in the store.
Are there any nearby parking options when visiting Staples Queens?
Yes, LAZ Parking - Woodside Central Garage is a nearby parking facility you can use when visiting Staples Queens.
Are there convenient shipping services near Staples Queens?
Yes, the UPS Alliance Shipping Partner is located nearby, making it easy to manage your shipping needs around Staples Queens.
What nearby dining options are available near Staples Queens?
Big B Foods, KFC, and Big Six Deli and Grill are nearby restaurants and food stores you can visit before or after shopping at Staples.
Can I find community services close to Staples Queens?
Yes, New York Edge, Sports and Arts in Schools Foundation, and New York Junior Tennis & Learning are community service organizations close to Staples Queens, offering opportunities for engagement in local programs.