With a focus on the community of small businesses and consumers, Staples in Queens, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for poor attitudes and lack of knowledge.
Staffing Issues
Many reviews highlight understaffing and long wait times, particularly during busy periods, leading to frustration among customers.
Product Availability
Customers appreciate the wide range of products available, often finding what they need for school and office supplies.
Printing Services
The printing department receives mixed reviews; while some customers commend the quality and helpful staff, others report inefficiencies and long wait times.
Store Environment
The store is generally described as clean and well-stocked, with ample parking, although some customers noted issues with the functionality of equipment.
MM
Michael
2 days ago
5.0
Helpful and courteous.
VV
Victoria
Nov 14, 2025
5.0
I’ve come here twice to print some items, and Alex at the printing station helped me both times. He is so kind and always goes out of his way to help. Thank you again, Alex, you're the best!
VV
Vicky
Nov 11, 2025
5.0
Alex at the Printing Center was extremely helpful and patient, going out of his way to assist me. I’m truly grateful for his help, thank you so much again!
SL
Stanford Lee
Oct 28, 2025
1.0
When Staples goes bankrupt, this location is going to be an example why. Just do the job.... accepting a UPS package, amazon return, etc. just do it. Drop the attitude. No customer is getting irate at Staples to provoke these workers. They're only shopping here b/c they didn't want to wait on shipping.
This spot needs to restaff or implement AI for self check out and self Amazon return or something... no need for managers and staff to be so hostile.
KM
K Moser
Sep 23, 2025
1.0
They are an official amazon drop off. This means they should be equipped to manage this. But it takes five times longer than lines at a Walgreens for them to be able to take returns. This is an extremely disorganized store and they obviously do NOT train their employees well nor do they have enough staff.
What are the opening hours at Staples in Queens, NY?
Staples in Queens is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What types of products can I find at Staples Queens?
Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.
What services does Staples Queens provide?
Staples provides printing, shipping, tech, recycling, direct mail, passport photos, Amazon returns and pickup, and design services among others.
Does Staples Queens offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same day delivery services.
What payment methods are accepted at Staples Queens?
Staples accepts American Express, Discover, Mastercard, Visa, cash, checks, Apple Pay, and Android Pay.
Is there free Wi-Fi available at Staples Queens?
Yes, Staples offers free Wi-Fi to customers in the store.
Are there any nearby parking options when visiting Staples Queens?
Yes, LAZ Parking - Woodside Central Garage is a nearby parking facility you can use when visiting Staples Queens.
Are there convenient shipping services near Staples Queens?
Yes, the UPS Alliance Shipping Partner is located nearby, making it easy to manage your shipping needs around Staples Queens.
What nearby dining options are available near Staples Queens?
Big B Foods, KFC, and Big Six Deli and Grill are nearby restaurants and food stores you can visit before or after shopping at Staples.
Can I find community services close to Staples Queens?
Yes, New York Edge, Sports and Arts in Schools Foundation, and New York Junior Tennis & Learning are community service organizations close to Staples Queens, offering opportunities for engagement in local programs.