Staples

3.9
348 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Queens, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
58-12 Queens Blvd. Suite 2, Queens, NY
11377, United States

Hours

Reviews

3.9
348 reviews
5 stars
190
4 stars
74
3 stars
14
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for poor attitudes and lack of knowledge.

Staffing Issues

Many reviews highlight understaffing and long wait times, particularly during busy periods, leading to frustration among customers.

Product Availability

Customers appreciate the wide range of products available, often finding what they need for school and office supplies.

Printing Services

The printing department receives mixed reviews; while some customers commend the quality and helpful staff, others report inefficiencies and long wait times.

Store Environment

The store is generally described as clean and well-stocked, with ample parking, although some customers noted issues with the functionality of equipment.
  • MM
    Michael
    2 days ago
    5.0
    Helpful and courteous.
  • VV
    Victoria
    Nov 14, 2025
    5.0
    I’ve come here twice to print some items, and Alex at the printing station helped me both times. He is so kind and always goes out of his way to help. Thank you again, Alex, you're the best!
  • VV
    Vicky
    Nov 11, 2025
    5.0
    Alex at the Printing Center was extremely helpful and patient, going out of his way to assist me. I’m truly grateful for his help, thank you so much again!
  • SL
    Stanford Lee
    Oct 28, 2025
    1.0
    When Staples goes bankrupt, this location is going to be an example why. Just do the job.... accepting a UPS package, amazon return, etc. just do it. Drop the attitude. No customer is getting irate at Staples to provoke these workers. They're only shopping here b/c they didn't want to wait on shipping. This spot needs to restaff or implement AI for self check out and self Amazon return or something... no need for managers and staff to be so hostile.
  • KM
    K Moser
    Sep 23, 2025
    1.0
    They are an official amazon drop off. This means they should be equipped to manage this. But it takes five times longer than lines at a Walgreens for them to be able to take returns. This is an extremely disorganized store and they obviously do NOT train their employees well nor do they have enough staff.

Frequently Asked Questions About Staples

What are the opening hours at Staples in Queens, NY?

Staples in Queens is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products can I find at Staples Queens?

Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.