Staples

3.9
351 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Queens, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
58-12 Queens Blvd. Suite 2, Queens, NY
11377, United States

Hours

Reviews

3.9
351 reviews
5 stars
191
4 stars
74
3 stars
14
2 stars
15
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of knowledge.

Printing Services

The printing department is often noted for being understaffed and slow, leading to long wait times, though some customers appreciated the quality of the final products.

Store Organization

Customers reported issues with store organization and management, particularly regarding UPS drop-off services and the efficiency of staff.

Product Availability

Many customers expressed satisfaction with the availability of products and the store's cleanliness, highlighting it as a reliable source for office supplies.
  • VG
    Violet Grey
    Jan 5, 2026
    1.0
    When you see the line for Amazon is twice or three times as long as your regular line send another employee to help out as soon as their line has died down or someone else from another department if they are available. This is a good store otherwise but the Amazon line has become a nightmare with the manager walking around putting stuff away or just standing off to the side seeing how long the line doing nothing to help while we wait over thirty minutes to return/pick up packages. You are not understaffed you are instead not managing the needs of your store as they fluctuate throughout the day. Please change this or step up and help the Amazon line yourself to alleviate unnecessarily long lines and support all of your customers- even those of us on the Amazon line. Your store is otherwise empty or with very few customers right now while we all wait as the line keeps increasing. Please don’t punish us if Amazon isn’t paying you enough for this service.
  • BG
    Barbara Garnes
    Dec 12, 2025
    5.0
    Staples was there to help me complete my project late that evening. The printers at my job were not working. I needed business cards for the next day. I used the blanks I bought earlier that day. There were problems with the file and the printer. Your associates and I discussed "work arounds" until the situation was resolved. The business cards were actually hangtags for a Winter Bazaar the next day. Perfect! THANK YOU, night crew! YOU ROCK!!
  • MM
    Michael
    Nov 22, 2025
    5.0
    Helpful and courteous.
  • VV
    Victoria
    Nov 14, 2025
    5.0
    I’ve come here twice to print some items, and Alex at the printing station helped me both times. He is so kind and always goes out of his way to help. Thank you again, Alex, you're the best!
  • VV
    Vicky
    Nov 11, 2025
    5.0
    Alex at the Printing Center was extremely helpful and patient, going out of his way to assist me. I’m truly grateful for his help, thank you so much again!

Frequently Asked Questions About Staples

What are the opening hours at Staples in Queens, NY?

Staples in Queens is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What types of products can I find at Staples Queens?

Staples offers a wide range of products including laptops, desktops, printers, office supplies, furniture, and cleaning supplies from brands like Dell, HP, Apple, Canon, and more.