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United States Postal Service

1.7
(239 reviews)

Business Details

20920 Jamaica Ave, Queens Village, NY
11428, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20920 Jamaica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20920 Jamaica Ave, Queens Village, NY
11428, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

1.7
239 reviews
5 stars
29
4 stars
14
3 stars
5
2 stars
6
1 star
185
  • MS
    Mary Simon
    2 days ago
    2.0
    On Saturday the mailman arrived w/ mail at 7:20pm❗️ WHY❓ Sometimes the neighborhood don’t even get their expected mail for the day AT ALL❗️ WHY❓If it’s due to bad weather I can understand but this is happening VERY FREQUENT! Will you be responsible when we’re getting hit with late fees since your employees are delivering late(not just in time or day but by a DAY OR TWO). I’m honestly starting to believe it’s the mail carrier himself. Whenever it’s someone besides him; we get our mail EARLY; As early as 10:30a.m. or before 2:00pm like NORMAL PEOPLE! I’m complaining for the ENTIRE 212th street AREA! Yesterday was 4/27/26 WE did not get our mail at all that reflects from your usps informed delivery notification. It’s ridiculous! HIRE MORE PEOPLE OR INVESTIGATE THIS MATTER. Thank you.
  • RN
    Rahim Neal
    Apr 15, 2026
    5.0
    Great Service
  • AB
    Aqba Baqi
    Apr 4, 2026
    5.0
    Quick and painless
  • CP
    christian pulchan
    Mar 14, 2026
    5.0
    Love this post office sometimes it can be a little slow but other than that the people who work here are very helpful and have no problem answering any questions you might have
  • SC
    Sheyla Castillo
    Mar 2, 2026
    5.0
    Passport appointment: the lady was super helpful and all u have to do is wait for a second person to be there so they can start the passport work!! Def get there 30 mins earlier just in case

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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