Brand Certified
United States Postal Service
1.7(234 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
20920 Jamaica Ave, Queens Village, NY
11428, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20920 Jamaica Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
20920 Jamaica Ave, Queens Village, NY
11428, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
234 reviews
5 stars
25
4 stars
14
3 stars
5
2 stars
5
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of professionalism.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often with only one employee available to assist customers.
Package Issues
Frequent complaints about lost or misdelivered packages, leading to frustration and distrust in the postal service.
Mixed Experiences
While some customers had positive interactions, particularly with specific staff members, these were overshadowed by the overall negative feedback.
- SCSheyla Castillo3 days ago5.0Passport appointment: the lady was super helpful and all u have to do is wait for a second person to be there so they can start the passport work!! Def get there 30 mins earlier just in case
- AMathena mclean4 days ago5.0Staff was helpful, but límited.
- MImd ssofiqul islamFeb 24, 20261.0they are employee very rude to me.
- BSBenita SouffrantFeb 13, 20261.0If you’re looking for the worst usps with slow employer ,go there 🚫🚫🚫🚫🚫 close it asap
- MMMariJan 31, 20261.0Horrible!!!!! I went on a Saturday the line was out the door. Only one person at the window. Absolutely disgusting. Waited over an hour to mail a letter. Hire more people and do better USPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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