Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4282 in Poughkeepsie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Poughkeepsie Plaza.
Details
- DeliveryAvailable
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
230 reviews
5 stars
165
4 stars
17
3 stars
5
2 stars3
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the helpfulness and friendliness of the staff, there were notable complaints about rudeness and poor attitudes from certain employees.
Service Efficiency
Customers frequently mentioned long wait times due to understaffing, especially during busy periods, although some reported quick and efficient service when staff were available.
Customer Experience
Overall, many reviews highlighted positive experiences with knowledgeable and accommodating staff, but there were significant concerns regarding inconsistent customer service and management behavior.
Store Environment
The store is often described as busy, leading to mixed feelings about the overall shopping experience, with some customers feeling rushed or neglected.
Product Handling
There were serious concerns raised about the handling of packages, with reports of careless treatment of fragile items, leading to dissatisfaction among customers.
- LOLinda Oliver5 days ago5.0I’m a regular at this UPS location in Poughkeepsie, and I want to acknowledge how hardworking and kind the staff here are. This is the main UPS hub in the area, and despite how busy it gets, the employees always go above and beyond for their customers. I often use the self-service machine for returns, and it has made my life so much easier especially since I work in Manhattan and live in Poughkeepsie, I have to order most of my items online. I’m sometimes there every other week making Amazon returns, and the staff is always patient, friendly, and helpful. I truly appreciate their professionalism. The store is always clean, organized, and efficient, and the team here deserves recognition for how well they manage everything. Thank you for all your hard work and for making the process so easy for regular customers like me.
- JBJon Boino6 days ago5.0You guys are always accommodating and welcoming, easygoing. Making every stop a pleasure
- PKPam KondorNov 13, 20252.0Went to this location yesterday to ship a package , the girl that waited on me had zero personality, no hello , no thank you and mumbled the whole time even though I asked her to speak up as I was having trouble hearing her . Even though I checked the screen before she printed the ticket , everything appeared ok to me ( but my eyes aren’t the best even with my glasses on) but looking at the ticket she spelled my name and street wrong and the recipients last name wrong . I’m hoping they get it as the address is correct . I will not be going back to this location in the future . PSA to those who work retail , speak up and speak clearly and try to have a personality .
- TMTony MackNov 10, 20255.0Very helpful staff
- MMMike MorrisOct 26, 20254.0Need more staff or a bigger spot. Long lines on the weekend for Amazon return but weekdays are quick.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Poughkeepsie offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store in Poughkeepsie located?
It is located at 2600 South Rd Route 9, Ste 44, Poughkeepsie, NY 12601.
What are the regular opening hours of The UPS Store in Poughkeepsie?
Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, on Sundays it is open from 10:00 AM to 4:00 PM. Hours may vary on holidays.
Does The UPS Store accept credit and mobile payments?
Yes, payment options include American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, Samsung Pay, cash, and check.
Can I find mailbox rental services at The UPS Store in Poughkeepsie?
Yes, mailbox rental services are available to handle your mail and packages.
Are there any nearby clothing stores I can visit when I come to The UPS Store?
Yes, multiple locations of The TJX Companies and T.J. Maxx & HomeGoods, both clothing stores and department stores, are near The UPS Store, perfect for shopping before or after your visit.
Where can I enjoy a meal or coffee near The UPS Store?
Nearby restaurants and cafes include Pastry Garden, Dragon's Den cafe, Safari African Restaurant, and Tea Talk bubble tea cafe for refreshments close by.
Are there any wellness or personal care businesses near The UPS Store?
Yes, Hudson Skin Care offers hair removal and skin care services, and Marinos Barber Shop is nearby for haircuts and grooming.
Can I explore business and architectural services close to The UPS Store in Poughkeepsie?
Nearby are Granite Inspection Group for home inspection and environmental services and Chianelli Estimating for architectural design and home improvement services, offering business-related assistance in the area.