Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1612 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I wasn't going to post this, but I feel I have to. This is by far the worst PO in the area. The man behind the counter with the mask and gloves could not be less efficient, more rude and/or indifferent.The post office itself is beyond filthy, from the outside it looks like its been shut down for 10 years, minimum. I ended up leaving because this man was just not the least bit motivated to help me (I needed a sharpie to properly cross something out, and he said the sharpie he had didn't have enough ink...) so I fixed the package at home and took it to the PO on 55 in Arlington today, which is like night and day, SO much better. Do yourself a favor, do not go to Pleasant Valley and just go elsewhere.
NR
Nicole Reilly
Sep 29, 2025
1.0
I had a frustrating experience at this post office. I explained that my lost passport was expired, but the clerk insisted I still needed to complete a lost passport form. After filling it out, I noticed the form itself stated that an expired lost passport is not valid and the form is unnecessary. When I pointed this out, the clerk dismissed me, saying she didn’t want to ‘argue back and forth,’ and then told me she wouldn’t include the form in my packet but that if something was missing, I’d be contacted later. It seemed like she simply didn’t want to admit she was mistaken — but I wasn’t going to fill out an unnecessary form and waste both her time and mine.
She also incorrectly claimed that the official passport website I used may be fraudulent, even though it is legitimate (a friend of mine renewed through it successfully and has since traveled internationally). Overall, the interaction left me feeling dismissed and poorly assisted, rather than supported.
They could improve by handling mistakes more professionally. If a customer points out something correct, it would go a long way for the clerk to acknowledge it instead of becoming defensive or dismissive. Even a simple ‘thank you for pointing that out’ would have made the interaction much smoother. Clear communication and accountability would make customers feel respected rather than brushed off.
CS
C S
Oct 6, 2021
5.0
I've been using this post office for YEARS and do a ton of shipping because I sell my clothes online and the ladies who work here are just wonderful. So sweet and helpful every time. I've never experienced any issues here in the 10+ years I've been coming and am not quite sure what the others are complaining about. They provide a great service and my packages are always delivered to the correct location in a timely manner.
KB
kerry burke
Dec 21, 2020
5.0
The two ladies working today were absolute dolls. Friendly, helpful, patient, and had a good sense of humor. This time of year is particularly busy for them and with covid it’s nice to see them still smiling and with a positive attitude.
TE
Tom E
Jul 29, 2017
5.0
I've been going to this PO for over 30 years, staff has always been respectful and helpful, facility has always been clean and well kept. Reading some other reviews that have been posted, I've never seen any discourteous behavior, even when a customer was being very unreasonable ... like when a customer "lost it" when the PO ran out of Christmas stamps a few days before Christmas. I thought the customer was being totally unreasonable, while staff remained very professional. Kinda miss the old black and white post office sign though.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1612 Main St offer?
This Post Office offers mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photos by appointment.
Do I need an appointment for passport services at this location?
Generally, yes. Passport services require appointments through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 1612 Main St?
Monday to Friday, 9 AM to 5 PM; Saturday, 9 AM to 3 PM; closed Sundays.
How can I get a PO Box at this Post Office?
You can apply online or in person by bringing two valid IDs and your completed application.
Is 24/7 lobby access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes but check with this local Post Office for specific hours.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo is $15.
How can the nearby Regal Travel benefit me when visiting the Post Office?
After mailing or picking up packages, you might visit Regal Travel nearby to plan your next trip or book travel services conveniently.
Where can I find food options near the United States Postal Service at 1612 Main St?
Nearby restaurants include Tokyo Tavern for Japanese cuisine, Pomodoro Pizza Cafe, Amore Pizzeria & Cafe, and McDonald's for quick meals.
Are there any beauty and spa services close to the Post Office?
Yes, CPM Studio Inc., Styles Hair Studio, Diana Merritt 'Cutting Edge', French Tips Nail Salon, and Marion Salon Spa are nearby beauty and spa options.