United States Postal Service

3.2
40 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5607 Palmyra Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5607 Palmyra Rd, Pittsford, NY
14534, United States

Hours

Reviews

3.2
40 reviews
5 stars
20
4 stars
3
3 stars
0
2 stars
0
1 star
17
  • HG
    Heather Geiger
    Jun 26, 2025
    5.0
    The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.
  • IL
    Ivan Liu
    Jun 20, 2025
    1.0
    baddddd!
  • JB
    J B
    Apr 2, 2024
    1.0
    If I could give zero stars I would. I have had issues with my mail carrier for years-been through 2 mailboxes and I refuse to buy another. The carrier is so lazy that if they can’t reach the box they just leave it open which has caused damage due to weather and loss of mail. I did call the Postmaster and put in a complaint but nothing has changed. Just recently I had a package coming that was one digit different than my address and they returned to sender. You have seen my name and address for years and knew exactly where it was to be delivered, give me a break. What I think is the carrier didn’t want to get out of his truck to walk to the house. They need to get rid of whomever is on my route. They’re are horrible at their job. This review is for the carrier on Monroe Avenue in Pittsford, NY. Specifically close to French Road.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.