United States Postal Service

2.3
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 99 Jefferson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
99 Jefferson St, Phoenix, NY
13135, United States

Hours

Reviews

2.3
16 reviews
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  • BA
    Brody Atemu
    Aug 30, 2025
    1.0
    If you pay for 2-Day shipping they will intentionally hold your package for pickup, but won't alert you about it until well after closing hours. This has happened with every single instance and I will no longer be using their services. Save your time and money and just use UPS or FedEx, I've never had an issue with them.
  • TM
    Taylor Madill
    Mar 12, 2023
    1.0
    Claimed to have "tried" to deliver my package while sitting in my driveway then proceeded to drive off and mark the package as undeliverable. Website claims they will try again, but I have a feeling they will mark it undeliverable again and end up returning the package. I am very disappointed as this a gift for my sisters baby shower and I do not have time to chase this package all over.
  • JR
    jo ramsey
    Mar 23, 2021
    2.0
    Book club books for my granddaughter get shoved in little mailbox and get damaged spine. They won’t tell me who delivers here, we always get other people’s mail, I doubt we get all our mail. They won’t deliver to my porch when item is to big for the tiny mailbox, unless it’s in a package. I’m not happy with this post office at all.
  • KE
    Kimberly Edick
    Feb 10, 2020
    1.0
    Post office does not deliver packages they just put slips in the mail box and blame it on a loose dog. I have watched them driver by and not stop to deliver the package, then when I go to mail box there is a slip in there saying the "attempted" delivery. If the post office does not want to deliver for Amazon or UPS because it is too much of a hassle then they should stop because all they are doing is delaying packages and making it more difficult for the customer to get a delivery. I never have an issue with getting something directly from UPS and Fed Ex. In fact UPS is at my house daily since I work from home but some how the post office has repeated issues. The only word for this is LAZY!!!!
  • BB
    Bill Blanchard
    Apr 12, 2017
    5.0
    Fast friendly staff. Always helpful with my questions.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.