The UPS Store

4.6
720 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2216 in Patchogue offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King Kullen Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
414 S Service Rd, Patchogue, NY
11772, United States

Hours

Reviews

4.6
720 reviews
5 stars
642
4 stars
6
3 stars
1
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with particular mentions of Daniel and Lou.

Efficiency

Many reviews highlighted the quick service and ability to handle busy times effectively.

Negative Experiences

A few customers reported negative experiences related to pricing for supplies and unhelpful service, particularly regarding tape and boxes.

Overall Satisfaction

Overall, the majority of customers expressed high satisfaction with their experiences, often returning due to the positive service.
  • AB
    Audrey Barry
    Dec 22, 2025
    5.0
    This is one of the best UPS stores! Daniel, the manager, is always professional and very efficient, and the staff are kind and helpful.
  • CS
    CAS&ARSC Smile
    Dec 22, 2025
    5.0
    Marianna was super helpful and very quick with my many packages thank you for being so great and happy holidays!
  • SB
    Senol Bakir
    Dec 20, 2025
    1.0
    This is the worst UPS Store I’ve ever been to. My shipping label roll came loose, and instead of helping, the owner tried to charge me $4 for just one piece of tape. I’ve been to many UPS Stores and this has never happened before. Go to Staples instead — it’s only a one-minute walk and they treat customers better.
  • MW
    Michelle Wasserman
    Dec 16, 2025
    5.0
    I had a great experience at this store! The staff were very friendly and patient. Adrian helped me with my international shipment and walked me through all the steps. Will definitely come back again!
  • TR
    Tom Reilly
    Dec 8, 2025
    1.0
    I had a very frustrating experience at this UPS Store. All of my return items were already packed in the original Amazon boxes, yet I was told they charge $3 per box just to tape them. Amazon sends these stores a massive amount of business, and it’s disappointing to see customers being nickel-and-dimed like this. I ended up buying a roll of tape in the store for $6, which was already overpriced. What made the situation worse was the service. The representative not only told me I needed to step out of the line to tape the boxes myself, but he actually tried to usher me out of the store to do it. It’s one thing to overcharge customers for tape—it’s another to make them feel pushed out of the building after purchasing the tape from the same store. Completely unprofessional and unnecessary. I won’t be returning to this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2216 in Patchogue offer?

The UPS Store #2216 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more. It is locally owned and operated at the King Kullen Shopping Center.