With a focus on the community of small businesses and consumers, Staples in Patchogue, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unprofessional behavior from certain employees.
Printing Issues
Several customers experienced problems with printing services, including incorrect cuts and poor quality, leading to dissatisfaction and loss of trust.
Store Experience
Many reviews highlighted the store's cleanliness, organization, and availability of products, contributing to a generally positive shopping experience.
Return Process
The return process received criticism, with customers reporting difficulties and inconsistencies, particularly regarding Amazon returns.
JJ
John Lomaga (John)
Jan 3, 2026
1.0
Awful store, staff is beyond incompetent and constantly lines at shipping with staff just standing around doing nothing. Also their prices are awful shocked they are still in business in general
CS
CAS&ARSC Smile
Dec 22, 2025
5.0
Peter and Lilly are wonderful doesn’t matter if I come with 20 packages or 2 they always move quick thank you for getting me in and out quick every time :) happy holidays!
BH
Bill Hansen
Dec 20, 2025
5.0
Staples has reinvented itself in the past few years, and they have done a fantastic job. They have earned my business and respect.
MW
M W
Dec 18, 2025
1.0
I own a card shop business. When USPS messes up an order or there is another mishap, I rely on Staples in my customers local area to get them the card same day for their convenience.
Today, I paid for an order online for same day pick up at this Staples. I paid the most they would allow on their website to cut out a 5x7 card to which they only allow you to pay for 3 cuts and this needed to be 4 which has never been issue at any Staples in any state but this one.
After I placed the order online, we called to talk to the print center for the additional cut. She said she understood and it would be no problem.
This same associate asked that we call them back in a half hour to "remind us to do the cut" which is absurd but we did it anyway and called them back to "remind them" about this order.
My customer went and picked this up today and due to how it was cut and delivered, I lost a customers trust.
1. This card was cut out incorrectly
2. It was folded with the least amount of care possible
3. Due to point #2, the card was ripped down the spine.
4. They asked for the customers name and then wrote the card holders full name in big black letters on the customers bag instead of their name.
5. This hurt my business
I can't believe this was handed to my customer who can no longer give this as a gift and had to be fully refunded due to this.
Since I didn't catch their name, this happened today at 11:27am today and the second call for their "reminder" was at 11:57am.
I attached a photo of their quality of work.
GC
Ginger Cerniglia
Dec 4, 2025
5.0
Love the customer care I received in Staples (Patchogue). Associate took me to item I was looking for. Cashier carried my heavy item out to car in torrential rain.
What are the regular opening hours for Staples in Patchogue, NY?
Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples in Patchogue provide?
Staples offers printing, shipping, technology, travel, and recycling services, including print services, tech services, direct mail, passport photos, Amazon returns and pickup, and more.
Can I use curbside pickup or same-day delivery at Staples Patchogue?
Yes, Staples in Patchogue offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What types of products can I find at Staples in Patchogue?
Staples carries a wide range of products including laptops, desktops, printers, office supplies, furniture, cleaning supplies, and Apple products among others.
What payment options are accepted at Staples Patchogue?
Staples accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks as payment options.
Does Staples Patchogue provide any recycling services?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling at their Patchogue location.
Are there nearby dining options close to Staples Patchogue?
Yes, nearby dining options include Ming's House Chinese Food, La Strada Restaurant, CIBO Italian Restaurant, Howard's Cafe, Valentino's Pizzeria, and The Original Alitalia Pizza & Restaurant.
How can nearby fitness centers benefit me when visiting Staples Patchogue?
Orangetheory Fitness is nearby, providing a convenient option to combine your shopping trip with a workout or fitness class.
Are there convenient shipping or mailing services near Staples Patchogue?
Nearby shipping service locations include The UPS Store 2216, UPS Access Point location, and UPS Alliance Shipping Partner, which can complement Staples' own shipping and mailing services.
What nearby services might complement my visit to Staples for office and marketing needs?
Nearby providers such as Long Island Marketing House and SMB Marketing Inc offer marketing and professional services that can complement your Staples visit for printing, shipping, and office supplies.