United States Postal Service

2.9
55 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 391 W 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
391 W 1st St, Oswego, NY
13126, United States

Hours

Reviews

2.9
55 reviews
5 stars
23
4 stars
2
3 stars
2
2 stars
1
1 star
27
  • AM
    Alex Moran
    Jul 19, 2025
    1.0
    Terrible customer service
  • RR
    RVY
    Feb 25, 2025
    1.0
    Lost my mail for 2/18 and 2/19 and no resolution at all. Supervisor was supposed to call and didn’t. This is why we need to privatize mail delivery
  • KK
    Katherine
    Jun 4, 2023
    1.0
    Mail that normally takes a day or two is now taking 3 or more days. Why? What has changed? Are people slowing down? It is time to hire more people at a better pay rate. That will get people to move.
  • MC
    Michael Callahan
    Mar 27, 2023
    1.0
    We have lived in Oswego, NY 20+ years. THEY JUST RUINED AN ANNUAL EVENT SUNDAY FOR CONSTELLATION ENERGY AND MADE MY COMPANY LOOK BAD. A sub delivered a very important package Thursday for the Sunday event, TO THE WRONG STREET AND PLACE. WE NEVER GOT IT. In that entire time including last week their substitute carriers apparently CANNOT READ! My 7 yr old grandson can read a house/apt number, and read a street name. IT'S NOT ROCKET SCIENCE. They pay them $20+ an hour to misdeliver the mail!! I cannot even count how many times we have received someone else's mail, and we would then walk it to the correct address. THIS BRANCH SHOULD BE DISCIPLINED, KINDA LIKE THE DISASTORIUS MEXICO, NY CHILD PROTECTIVE BRANCH THAT ALSO CANNOT DO THERE JOB, as we read about child deaths and it's their fault.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.