United States Postal Service

2.5
96 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 100 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Main St, Ossining, NY
10562, United States

Hours

Reviews

2.5
96 reviews
5 stars
31
4 stars
4
3 stars
3
2 stars
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1 star
55
  • JP
    John Perkaj
    Jul 18, 2020
    1.0
    Horrible customer service, lying about policy. They tried to tell me that a pre-paid shipping label can not be dropped off and I have to wait in line for a clerk to scan it. Absurd. Management does not hold their staff accountable and no one holds management accountable either. Management has a very nasty attitude as well. I miss the old staff... bring them back!!!!!!!!
  • VP
    Victor Panich
    Dec 21, 2019
    1.0
    Don't call
  • DC
    Donna Coccaro
    Nov 6, 2018
    1.0
    Did not get absentee ballot, mail crushed or torn on a regular basis.
  • RM
    R Martin
    Nov 19, 2016
    2.0
    The people working the counter are usually nice, but they are slow and there is always a long line, never less than 5 people. Notice that the average visit, it says here, is 20 minutes. I almost never go there and when I do I have the same horrible experience every time no matter the time of day or day of the week. Lots of people send letters and packages overseas from this post office. so that can be time-consuming. And then there are the passports.... They need more counter staff!!! I have no complaint about the individual, though.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.