Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2946 in Ogdensburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Rte 37 In The Gateway Shopping Center Next To Olympia Sports.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
141 reviews
5 stars
100
4 stars
10
3 stars
6
2 stars
9
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Convenience
The store is noted for its convenience for Canadians needing to pick up packages from the U.S., with many expressing appreciation for the service.
Operational Issues
Several reviews highlighted issues with store hours and organization, including inaccurate posted hours and delays in package retrieval.
Mixed Experiences
While many customers had positive experiences, some reported rude service from specific employees and issues with package security.
Pricing Concerns
Customers expressed frustration over pricing discrepancies and additional fees for package holding, particularly for Canadians.
- SISultan I1 day ago5.0As many of us Canadians know, it can be a real challenge when U.S. vendors won’t ship across the border. This UPS Store has been a true lifesaver for many years. Every time we go, the staff is friendly and incredibly helpful. And that almost childlike smile you get as you walk out with a package you’ve been waiting for—paired with the great service—makes the whole experience completely worth it. Until next time!
- JSJulia SchulzkeNov 5, 20255.0Lots of help and advice offered on best shipping options. Staff at this location have been consistent in their quality of service to our family for 15 years!
- SHSonja HendersonOct 10, 20255.0Wonderful UPS Store! Always great caring customer service! I live across the border and have ordered some necessary items that I can't find in Canada over the last 8 years. They hold the item for me and only charge of nominal fee of $5 to hold it.
- CRChanel RomagnaOct 9, 20255.0I originally had a package shipped to the UPS Store in Ogdensburg because it could only be delivered within the U.S. It would’ve been quite a long drive for me to pick it up, so I called to see if they could forward it to my home in Canada. Bob, the gentleman I spoke with, was absolutely wonderful—so kind, helpful, and professional. He took the time to describe my package to me and even mentioned how awesome it looked! He went above and beyond by sending me a photo as a little preview, which honestly made me even more excited to receive it. He clearly explained all the fees and made the whole process simple and stress-free. It was some of the best customer service I’ve ever experienced anywhere. I’ll definitely be using this store again. Way to go, Bob—you make me wish you were my local UPS store!
- SYstudiofascia -invest in yourselfOct 8, 20252.0Suppose to open at 730 per website, door posting of hours and phone message. At 805, still waiting after night shift. Sitting waiting, I’ve watched 5 people try to go in and leave. This is not good.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Ogdensburg offer?
The UPS Store #2946 in Ogdensburg offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store #2946?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on holidays?
The store is closed on Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). Some holidays like Veterans Day (Nov 11) have regular hours.
What payment options does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #2946 located in Ogdensburg?
It is located at 2981 Ford St Extension, Ogdensburg, NY 13669, off Route 37 in The Gateway Shopping Center next to Olympia Sports.
Can I get notary and passport photo ID services at The UPS Store?
Yes, The UPS Store provides notary services and passport/photo ID services as part of their business offerings.
Are there any gyms near The UPS Store that customers can visit before or after their visit?
Yes, Healthy Choices Academy, a gym and sports recreation venue, is nearby and can be a convenient place for customers to visit before or after The UPS Store.
What other retail stores are near The UPS Store in the Gateway Shopping Center?
Nearby retail stores include Maurices (women's clothing), Dollar Tree (discount and home goods), and GNC (vitamins and supplements). Customers can shop at these stores alongside their visit to The UPS Store.
Are there any shredding services near The UPS Store in Ogdensburg?
Yes, Shred Nations, a shredding services provider, is located nearby, offering additional document destruction options for customers.
What should customers know about shipping services at The UPS Store compared to other competitors?
The UPS Store provides a variety of shipping, packing, and mailbox services and competes with FedEx, United States Postal Service, Staples, Office Depot, and Postal Annex in the area.