United States Postal Service

3.1
53 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 141 Goundry St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
141 Goundry St, North Tonawanda, NY
14120, United States

Hours

Reviews

3.1
53 reviews
5 stars
22
4 stars
4
3 stars
3
2 stars
3
1 star
21
  • CT
    Colton Thompson
    Jul 21, 2025
    1.0
    Woman at the front desk is convinced that a laptop power brick is a hazardous material. Even after explaining to her that it is not a battery and contains 0 lithium she is convinced any laptop charger is a bomb. Wall chargers do not store energy lady. I had to purchase separate shipping for "hazardous materials" despite having nothing dangerous.
  • TF
    Tabatha Flegal
    Jul 3, 2025
    1.0
    Wish amazon would stop utilizing USPS! I avoid them like the plague! Nothing is ever delivered on time, can’t track anything properly, I’m sent emails to sign up for informed delivery but when I try to sign up apparently my address doesn’t exist, tried to reach out via email but never receive a response, every time I HAVE to stop in there they yell at everyone, hmmm let me think, should I continue..? How is usps even still in business.. oh and we’re told that if our names are not on our mailboxes we won’t receive mail yet they continue to send mail for my mother who hasn’t lived here in 20 years AND she died.. so usps doesn’t even adhere to their own rules and regulations.. great job employing people who hate people 👏🏼👏🏼🤦🏼‍♀️
  • JH
    Joseph Hummel
    Jul 3, 2023
    1.0
    Why do the mail carriers and employees take the parking spots around the building when they have their own place to park? It's because they are to lazy to walk the extra few steps
  • TS
    Tiffany Steinmueller
    Apr 21, 2018
    1.0
    They deserve 0 stars! I always get other peoples mail in my mailbox all the time. But my main issue is with my packages there has been many times that i have not recieved them and when i track the package it says it was delivered in my mailbox which is a locked mail box so no one can open it besides me or the mailman and my package is not there. So now this time i ordered a bday gift which was a personalized wallet that cost $50 and it is not in my mailbox which it says it was delivered at. Its pretty sad and very frustrating that i cant get my mailed delivered correctly or at all. Their mail carriers suck and dont care about their job at all! Get people that can do their job right this is not fair to me or others that are having these problems according to all these bad reviews ive read with the same problems!!!!! Also ive already wrote a complaint on their website about my mailcarrier and obviously that still hasnt fixed the problem!
  • TG
    Theresa Guzzetta
    Jun 6, 2016
    1.0
    Phone number listed is not in service. It's 2016 Get it together.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.