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United States Postal Service

3.0
(70 reviews)

Business Details

615 Main St, Niagara Falls, NY
14301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 615 Main St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
615 Main St, Niagara Falls, NY
14301, United States

Hours

Reviews

3.0
70 reviews
5 stars
28
4 stars
7
3 stars
4
2 stars
0
1 star
31
  • DE
    David Emery
    Jan 30, 2026
    1.0
    They marked my package as delivered to a PO box, but I do not have a PO box. Good luck trying to get someone to answer the phone. Package is now lost I guess...
  • JD
    Jane Doe
    Dec 31, 2025
    1.0
    If they (the mailman/ mailwoman) do not like you, they will personally withhold mail delivery from your address. This has happened numerous times with our mailwoman on our street in Niagara Falls. Mail delivery on our block is very shoddy and inconsistent. Some days there as absolutely no delivery at all for anyone, no mail truck in sight on a regular 8 hour (or more) day. No mail truck in sight on the weekends either on our street. When the delivery persons are in the mail truck, they are eating, on their phones and being very slothful with delivery. The temporary mailman who actually does his job told me that they have college kids delivery mail at times (that’s explains it!) USPS in Niagara Falls, NY, do better.
  • TP
    Tamarah Prosje
    Dec 20, 2025
    5.0
    Love this location, the staff is amazing
  • BA
    Brittany A
    Dec 6, 2021
    1.0
    Called for information about my package and the man I spoke to was so rude and hung up on me. If you hate your job find another one, some people should not be working in customer service.
  • LL
    leahhhH
    Jun 3, 2018
    5.0
    Good customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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