United States Postal Service

3.0
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 615 Main St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
615 Main St, Niagara Falls, NY
14301, United States

Hours

Reviews

3.0
67 reviews
5 stars
26
4 stars
7
3 stars
4
2 stars
0
1 star
30
  • JD
    Jane Doe
    Dec 31, 2025
    1.0
    If they (the mailman/ mailwoman) do not like you, they will personally withhold mail delivery from your address. This has happened numerous times with our mailwoman on our street in Niagara Falls. Mail delivery on our block is very shoddy and inconsistent. Some days there as absolutely no delivery at all for anyone, no mail truck in sight on a regular 8 hour (or more) day. No mail truck in sight on the weekends either on our street. When the delivery persons are in the mail truck, they are eating, on their phones and being very slothful with delivery. The temporary mailman who actually does his job told me that they have college kids delivery mail at times (that’s explains it!) USPS in Niagara Falls, NY, do better.
  • TP
    Tamarah Prosje
    Dec 20, 2025
    5.0
    Love this location, the staff is amazing
  • SS
    Strawberry Shark
    Aug 10, 2024
    1.0
    Last two times I went there I actually had helpful people who actually went to see if my package was in so I could collect it seeing as I’ll be working all day and prefer my packings to not possibly be stolen. Today unfortunately I was met with who must be a new worker who was completely unhelpful especially after being told I had already been waiting for my package since the 7th and instead of being helpful or even seeing if it actually had left the post office she just assumed that it had and sent me on my way. This post office should honestly just close and only go out of the one uptown because it can’t seem to hold onto decent employees who actually want to help. Now let’s hope my package can actually be delivered today and won’t be stolen when I already could’ve had it if some new worker could’ve actually been helpful and did her job
  • MK
    Mike Kratz
    May 12, 2018
    4.0
    All of the staff there do a good job and are helpful and knowledgeable. Frontline workers, Michael and Elena stand out in doing a great job completing requests well everyday. I have had a PO box at this location for 5 years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.