Brand Certified
The UPS Store
3.7(175 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2430 Military Rd, Niagara Falls, NY
14304, United States
Certified by The UPS Store • Mar 01, 2026
(716) 298-4461
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ny/niagara-falls/2430-military-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2194 in Niagara Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wegmans Plaza 1/4 Mi South Of Outlet Mall.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.7
175 reviews
5 stars
108
4 stars
8
3 stars
6
2 stars
6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Customers noted that the store can be busy, leading to longer wait times, but many appreciated the quick service when staff are available.
Management Issues
Several reviews highlighted concerns about management and staff training, with calls for better oversight and customer service practices.
Operational Hours
Customers expressed frustration with inconsistent opening hours and early closures, impacting their ability to access services.
Package Handling
There are complaints about mishandling of packages and additional unexpected fees, leading to dissatisfaction among customers.
- JSJosh Simmons4 days ago5.0Mike helped me out with my auction shipping needs. I will be in touch if I have anything else in the area of Niagara Falls, Buffalo, or E Aurora.
- LLLarryFeb 4, 20265.0This UPS Store is always busy, especially with people returning Amazon. They always do the best they can, even though there is a line up. It might help, at busy times to maybe have 3 or more people working, just to move things along. Otherwise, keep up the good work. No complaints!!! Ohhh, and most workers are generally nice and put a smile on their faces. 👍
- PGPatti GormleyJan 2, 20265.0Always so nice and helpful.
- HMHonest MommaDec 16, 20255.0I had the best experience today with Sara, she was super helpful, as A Canadian with no data access in the USA, she tracked my package to see where it was as my recent email said delivery would be delivered on the 22nd, but lucky for me it was already there! Far too often reviews are negative, they need positive reviews too!
- QDQUALITY IS IN DETAILDec 15, 20255.0Out of 4 UPS location, this is the best one. People always polite and smile and quickly help us.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Niagara Falls offer?
The UPS Store #2194 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #2194?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, although hours may vary on holidays.
What payment methods are accepted at The UPS Store #2194?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rentals and mailbox services are available at The UPS Store #2194.
Where is The UPS Store #2194 located in Niagara Falls?
It is located at 2430 Military Rd, Wegmans Plaza, a quarter mile south of the Outlet Mall in Niagara Falls, NY 14304.
Are there any restaurants near The UPS Store where I can eat before or after my visit?
Yes, Subway and David's 716 Bar & Grill are nearby, offering convenient dining options close to the store.
Can I visit any nearby professional offices related to business services?
The Brian H. Krauss, CPA, P.C. is located nearby and provides corporate office services that might interest business customers.
Are there other shredding service options near The UPS Store?
Yes, Shred Nations offers shredding and professional services near The UPS Store, which can be an alternative for document destruction needs.
What special offers or discounts does The UPS Store provide?
The UPS Store offers special deals and coupons to save on services. Visit their website for the latest offers and promotions.
Brand Certified Facts from The UPS Store
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