Primo Brands Delivery

Reviews

• ND

  Nicole DeLanoy

  Mar 3, 2026
  1.0
  Don’t do it!!!! It’s a complete scam! They tell you the bottles only cost $8.99 and then they just start putting random charges on! I would get 4 bottles every couple of months yet I was charged every month for their “rental fee” that I was never told about and I was also charged random amounts of money so my bill was $65-$70 every time I got water. They have huge lawsuits against them over this. STAY AWAY!!
• DD

  David Dobrovolc

  Feb 17, 2026
  5.0
  We get Saratoga water delivered in bulk once every couple months. And they always put it in the garage, and it is always delivered on the day they say they're going to. Happy with their service.
• BD

  Brandon DuBois

  Dec 23, 2025
  1.0
  These guys have been a headache since day 1. They asked “what day do you want your water delivered” I said Fridays. They waited a weekend longer than I requested and immediately started me on a Monday schedule. It’s a pain but fine. They come as early as 4am without notice. So sometimes they don’t get my bottles because I put them out before work. Also annoying but again, nothing is perfect. Today, they claimed they can’t get down my FLAT driveway to deliver the water. Bc the truck has rear wheel drive. That’s the line for me. I drive 3 minivans in and out of that driveway every day. This is just a nonsense excuse. I hired this company to be a convenient way to get water and it’s been anything but.
• VC

  vincent crisano

  Nov 21, 2025
  1.0
  I call them they give me another number to call. That person gives me another number to call. An unnecessary run around. The customer service is really bad.
• SD

  S Diaz

  Nov 12, 2025
  1.0
  Billing system is the absolute worst!!! Clearly done by automated and staff not trained on overriding or correcting. Billing issue from day one is taking three months now to correct even after cancellation of account 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Frequently Asked Questions About Primo Brands Delivery