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FedEx Ship Center

3.1
(476 reviews)

Business Details

100 Enterprise Dr, Newburgh, NY
12550, United States
(800) 463-3339
https://local.fedex.com/en-us/ny/newburgh/swfa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Newburgh, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
100 Enterprise Dr, Newburgh, NY
12550, United States

Hours

Reviews

3.1
476 reviews
5 stars
195
4 stars
46
3 stars
33
2 stars
21
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior, particularly in customer service interactions.

Delivery Issues

Numerous complaints about delayed, missed, or incorrect deliveries, with some customers expressing frustration over the lack of accountability and communication regarding their packages.

Efficiency

Some customers noted quick service and efficient handling of packages, while others experienced long wait times and poor organization.

Overall Experience

Overall sentiment is negative, with many customers expressing dissatisfaction and a desire to avoid using FedEx in the future.
  • JB
    Joe Bottini
    Jan 6, 2026
    2.0
    The folks at 3 Enterprise Drive (Fedex Ground) are helpful. The folks at 100 Enterprise Drive (Fedex Express) are as incompetent as they come. If they are uncertain and busy, they will say your package is across the street at 3 Enterprise Drive, wasting your time as well as theirs. It took me 90 minutes to pick up a package at 100 Enterprise Drive that they said was across the street at 3 Enterprise Drive twice. Lo and behold, it was at 100 Enterprise the whole time, <50 ft from the service counter.
  • MS
    Maxim Stoupnikov
    Dec 17, 2025
    5.0
    Got there 5 minutes before closing sending back a very large rug. The guy working there was very friendly and the whole thing took a few minites.
  • EC
    Eric Caban
    Dec 10, 2025
    5.0
    Never have an issue here had to pick up a package that I missed a delivery on. Folks scan the bar code on the ticket they leave you can change the delivery
  • MT
    Mark Tolf
    Dec 10, 2025
    1.0
    Have tried calling a few times to find out why a package for me has been sitting in their warehouse for over 5 days. Only ever get a recording with no way to get to an agent to see what the problem is. All tracking has said for 5 days is On The Way. I am about 25 miles from their location.
  • SY
    Sophia Yacenko-Devens
    Dec 5, 2025
    1.0
    Horrible, rude, and unprofessional customer service. Upon request to speak with a supervisor multiple customer service representatives hung up on me. I was told due to the holidays they were unable to transfer me to a supervisor… I am missing the coronation… Their solution to my being delivered 2 out of 4 boxes was me filing a claim on their website that will be looked at within seven days. I am not sure why the customer service representatives are unable to contact the warehouse or drivers to assess if the missing boxes were left behind or missed on the truck when the other two boxes were delivered. It is quite ridiculous to have a customer service center that is unable or unwilling to assist the customer.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Newburgh, NY offer?

FedEx Ship Center in Newburgh offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, and economy options.

What are the operating hours of the FedEx Ship Center in Newburgh?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:30 PM, and on Saturdays from 10:00 AM to 5:00 PM. It is closed on Sundays.

Brand Certified Facts from FedEx Ship Center

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Certified March 01, 2026Yext Knowledge Graph
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