Visit FedEx Ship Center in Newburgh, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior, particularly in customer service interactions.
Delivery Issues
Numerous complaints about delayed, missed, or incorrect deliveries, with some customers expressing frustration over the lack of accountability and communication regarding their packages.
Efficiency
Some customers noted quick service and efficient handling of packages, while others experienced long wait times and poor organization.
Overall Experience
Overall sentiment is negative, with many customers expressing dissatisfaction and a desire to avoid using FedEx in the future.
JB
Joe Bottini
Jan 6, 2026
2.0
The folks at 3 Enterprise Drive (Fedex Ground) are helpful. The folks at 100 Enterprise Drive (Fedex Express) are as incompetent as they come. If they are uncertain and busy, they will say your package is across the street at 3 Enterprise Drive, wasting your time as well as theirs.
It took me 90 minutes to pick up a package at 100 Enterprise Drive that they said was across the street at 3 Enterprise Drive twice. Lo and behold, it was at 100 Enterprise the whole time, <50 ft from the service counter.
MS
Maxim Stoupnikov
Dec 17, 2025
5.0
Got there 5 minutes before closing sending back a very large rug. The guy working there was very friendly and the whole thing took a few minites.
EC
Eric Caban
Dec 10, 2025
5.0
Never have an issue here had to pick up a package that I missed a delivery on. Folks scan the bar code on the ticket they leave you can change the delivery
MT
Mark Tolf
Dec 10, 2025
1.0
Have tried calling a few times to find out why a package for me has been sitting in their warehouse for over 5 days. Only ever get a recording with no way to get to an agent to see what the problem is. All tracking has said for 5 days is On The Way. I am about 25 miles from their location.
SY
Sophia Yacenko-Devens
Dec 5, 2025
1.0
Horrible, rude, and unprofessional customer service. Upon request to speak with a supervisor multiple customer service representatives hung up on me. I was told due to the holidays they were unable to transfer me to a supervisor… I am missing the coronation… Their solution to my being delivered 2 out of 4 boxes was me filing a claim on their website that will be looked at within seven days. I am not sure why the customer service representatives are unable to contact the warehouse or drivers to assess if the missing boxes were left behind or missed on the truck when the other two boxes were delivered. It is quite ridiculous to have a customer service center that is unable or unwilling to assist the customer.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Newburgh, NY offer?
FedEx Ship Center in Newburgh offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, and economy options.
What are the operating hours of the FedEx Ship Center in Newburgh?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:30 PM, and on Saturdays from 10:00 AM to 5:00 PM. It is closed on Sundays.
Which payment options are accepted at the FedEx Ship Center in Newburgh?
The FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Can I schedule residential deliveries or hold shipments for pickup at FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager at this location.
Where is FedEx Ship Center located in Newburgh, NY?
It is located at 100 Enterprise Dr, Newburgh, NY 12550, USA.
Does FedEx Ship Center in Newburgh offer multiple FedEx brands?
Yes, this location services FedEx Express, FedEx Ground, and FedEx Freight shipping needs.
What nearby FedEx-related locations can help with shipping services in Newburgh?
Nearby FedEx locations include the FedEx Drop Box for convenient shipping drop-offs, and the FedEx Ground Newburgh Terminal for freight and cargo services.
What nearby places can customers visit for postal services around FedEx Ship Center?
Customers can visit nearby USPS Mid-hudson P&D Center, Post Office Stewart, and United States Postal Service offices for additional postal services.
Which food and dining options are close to the FedEx Ship Center in Newburgh?
Nearby dining options include The Bistro at Courtyard, Dunkin' Donuts, Arby's, and Cinnabon for quick meals or coffee before or after your visit.
Are there amenities nearby the FedEx Ship Center for travelers and visitors?
Yes, there is the Courtyard by Marriott Newburgh Stewart Airport hotel nearby, as well as Pilot Travel Center offering convenience store, gas station, and truck fueling services.
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